Managing Network Devices: APs

In this section:

  1. AP Overview
  2. IoT AP Overview
  3. Viewing and Managing the AP List
    You can view operational, identification, and configuration information for APs associated with your RUCKUS One account to evaluate AP status, deployment attributes, and available management data.
  4. Adding an AP
    You can manually add APs to your RUCKUS One account. Alternatively, use the RUCKUS One Mobile App to scan the QR code of the RUCKUS AP and add them to your RUCKUS One account.
  5. Adding APs in Bulk
    RUCKUS One provides a bulk import function, allowing you to add multiple access points (APs) to RUCKUS One using a single, downloadable CSV template file.
  6. Editing an AP
    From the RUCKUS One, you can edit an AP to change its venue, AP group, name, description, GPS coordinates, IP settings, and radio setting.
  7. Replacing an AP
    When a physical AP must be replaced, you can replace the AP in RUCKUS One while maintaining its existing configuration and settings.
  8. Viewing the Mesh Role
    From the RUCKUS One web interface, you can access the Mesh role information.
  9. Viewing AP Details
    From the APs page, you can view detailed information about wireless clients, network activity, alarms, incidents, performance metrics, and other AP-level events.
  10. Deleting an AP from RUCKUS One and/or Resetting AP to Factory Default
    If you want to remove an AP from your RUCKUS One account, you will need to delete it. If you want to delete an AP from RUCKUS Cloud and then wish to add the AP to other controllers such as RUCKUS SmartZone or RUCKUS ZoneDirector, you need to factory reset the AP.
  11. Rebooting an AP
    You can reboot an AP from RUCKUS One web interface.
  12. Changing the Venue of an AP
    You can change the venue of one or more APs from the RUCKUS One web interface.
  13. Troubleshooting AP Connectivity
    You can remotely troubleshoot the AP connectivity using the ping, traceroute utilities, and packet capture.
  14. Viewing Events That Have Occurred on the Access Point
    Periodically viewing events that have occurred on an AP (or on clients that are associated with the AP) can help alert you to potential issues.
  15. Detecting Low Power Supply in APs
  16. Downloading the AP Logs
    An AP log contains information such as the AP system, configurations, and the AP runtime status, which are useful for troubleshooting. When you request for technical support, RUCKUS Networks asks you to download and share the AP log for analysis.
  17. AP Group Overview
    An AP Group is used to define configuration options and apply them to a group of access points (APs), without having to individually modify the settings of each AP.
  18. Viewing the AP Status History
    The AP Status History page provides historical and current status insights for APs within the selected time range. This page helps you analyze AP availability, connectivity status, reboot activity, alarms, and operational trends across the network.
  19. Viewing the Airtime Utilization Report from Wi-Fi
    The Airtime Utilization Report page provides an overview of airtime utilization.
  20. RUCKUS One AP Cloud Discovery