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RUCKUS One Online Help 800-73868-001 Rev G

  • Preface
    • 3 Contact Information, Resources, and Conventions
      • 3.1 Contacting RUCKUS Customer Services and Support
      • 3.2 Document Feedback
      • 3.3 RUCKUS Product Documentation Resources
      • 3.4 Online Training Resources
      • 3.5 Document Conventions
      • 3.6 Command Syntax Conventions
  • About This Guide
    • 4 About This Guide
      • 4.1 Document Overview
      • 4.2 New in This Release
    • 5 Getting Started
      • 5.1 Before You Begin
      • 5.2 Supported Software and Hardware
      • 5.3 Signing Up for RUCKUS One
      • 5.4 Logging in to the RUCKUS One
      • 5.5 Navigating the RUCKUS One Portal
      • 5.6 Searching for Menu Options and Data
      • 5.7 Getting to Know the Dashboard
        • 5.7.1 Support for Batch Operations
        • 5.7.2 Dashboard Widgets
      • 5.8 Alarms
      • 5.9 User Profile
      • 5.10 Changing Your Password
      • 5.11 Logging Out of the RUCKUS One Portal
      • 5.13 Breadcrumb Navigation Overview
    • 6 AI Assurance
      • 6.1 AI Analytics
        • 6.1.1 Incidents Page
          • 6.1.1.1 Incident Details
        • 6.1.2 IntentAI Overview
          • 6.1.2.1 AI-Driven Radio Resource Management (RRM)
          • 6.1.2.2 EquiFlex
          • 6.1.2.3 Energy Saving
            • 6.1.2.3.1 Applying the Energy Saving Intent
          • 6.1.2.4 AI Operations
          • 6.1.2.5 AI Feature-specific Intents, Network Priorities, and Scope
          • 6.1.2.6 Accessing IntentAI
          • 6.1.2.7 Managing Intent Settings
          • 6.1.2.8 Accessing and Viewing Intent Details
    • 7 Network Assurance
      • 7.1 Health
        • 7.1.1 Monitoring Wireless Network Health
        • 7.1.2 Monitoring Wired Network Health
      • 7.2 Service Validation
        • 7.2.1 Wireless Service Validation
          • 7.2.1.1 Wireless Service Validation Test Report
        • 7.2.2 Service Validation for Switches
          • 7.2.2.1 Accessing Wired Service Validation
          • 7.2.2.2 Creating a Wired Service Validation Test
          • 7.2.2.3 Managing Wired Service Validation Tests
          • 7.2.2.4 Viewing the Wired Service Validation Test Report
      • 7.3 Configuration Change
      • 7.4 Video Call QoE
        • 7.4.1 Video Call QoE Test Report
  • Working with Venues
    • 8 Working With Venues
      • 8.1 Venues Overview
      • 8.2 Adding a Venue
      • 8.3 Viewing Existing Venues
        • 8.3.1 Feature Compatibility
      • 8.4 Venue Details and Configuration
        • 8.4.1 Working with Floor Plans
          • 8.4.1.1 Importing a Floor Plan
          • 8.4.1.2 Placing a Networking Device on a Floor Plan
          • 8.4.1.3 Managing the Scale of a Floor Plan
          • 8.4.1.4 Searching Unplaced Devices in a Venue
          • 8.4.1.5 Deleting a Floor Plan
        • 8.4.2 Accessing the Mesh Topology of a Venue
        • 8.4.3 Monitoring Devices from a Venue Topology Map
          • 8.4.3.1 Topology Map in Venues
        • 8.4.4 Viewing and Managing Clients in a Venue
        • 8.4.5 Incidents Analytics of a Venue
        • 8.4.6 Health Analytics of a Venue
        • 8.4.7 Viewing APs and AP Groups Assigned to a Venue
        • 8.4.8 Venue Details: Wi-Fi
        • 8.4.9 Venue Details: Switch
        • 8.4.10 Viewing the Switch Ports in a Venue
        • 8.4.11 Viewing Switches Assigned to a Venue
        • 8.4.12 Viewing Switch Timeline
          • 8.4.12.1 Viewing Switch Activities
          • 8.4.12.2 Viewing Switch Events
        • 8.4.13 Viewing Networks Configured for a Venue
        • 8.4.14 Managing Property Units
          • 8.4.14.1 Adding and Managing Property Units
          • 8.4.14.2 Associating Multiple Identities with a Property Unit
          • 8.4.14.3 Managing a Property Unit and Associated Identities
          • 8.4.14.4 Accessing the Resident Portal
        • 8.4.15 Viewing Services in a Venue
        • 8.4.16 Viewing Client Isolation AllowList in a Venue
        • 8.4.17 Viewing DHCP Pool
        • 8.4.18 Viewing the DHCP Service Status in a Venue
        • 8.4.19 Managing DHCP Service
        • 8.4.20 Viewing DHCP Lease
          The DHCP Leases sub tab is unavailable in the latest web UI.
        • 8.4.21 Configuring mDNS Proxy Service in a Venue
        • 8.4.22 Viewing and Marking Rogue APs in a Venue
        • 8.4.23 Viewing Events that have Occurred in a Venue
        • 8.4.24 Viewing Activities in a Venue
      • 8.5 Editing a Venue
      • 8.6 Wi-Fi Settings
        • 8.6.1 Wi-Fi Settings
          • 8.6.1.1 Radio Settings
            • 8.6.1.1.1 Switchable Radio Frequency Support
            • 8.6.1.1.2 Sticky Client Steering
            • 8.6.1.1.3 External Antenna Settings
          • 8.6.1.2 Configuring Wi-Fi Networking Settings
            • 8.6.1.2.1 Smart Monitor
          • 8.6.1.3 Security Settings
          • 8.6.1.4 Network Control Settings
          • 8.6.1.5 Advanced Settings
            • 8.6.1.5.1 AP Management VLAN at the Venue Level
      • 8.7 Switch Settings
        • 8.7.2 Switch Settings: General
          • 8.7.3 Switch Settings: AAA
          • 8.7.4 Switch Settings: Configuration History
          • 8.7.5 Switch Settings: Routed Interfaces
        • 8.8 Property Management in Venue
          • 8.8.1 Enabling and Configuring Property Management
        • 8.9 Cloning a Venue
        • 8.10 Deleting a Venue
    • Managing APs
      • 9 Managing Network Devices: APs
        • 9.1 AP Overview
        • 9.2 IoT AP Overview
        • 9.3 Viewing and Managing the AP List
        • 9.4 Adding an AP
          • 9.4.1 AP Statuses
        • 9.5 Adding APs in Bulk
          • 9.5.1 Standards for Importing a CSV File
        • 9.6 Editing an AP
          • 9.6.1 General Settings
          • 9.6.2 Customizing the Radio Settings of an AP
          • 9.6.3 Customizing Sticky Client Steering Settings Per AP
          • 9.6.4 Customizing Client Admission Control Settings of an AP
          • 9.6.5 Customizing the Antenna Settings of an AP
          • 9.6.6 Customizing the IP Settings and the LAN Port Settings of an AP
          • 9.6.7 Customizing AP Mesh Settings
          • 9.6.8 Configuring Directed Multicast
          • 9.6.9 Customizing Smart Monitor Settings Per AP
          • 9.6.10 Setting mDNS Proxy for an AP
          • 9.6.11 Customizing the AP SNMP
          • 9.6.12 Managing the IoT Controller Settings for an AP
            • 9.6.12.1 Managing the IoT Controller Settings for an AP Group
          • 9.6.13 Customizing the AP LED, USB Port, and BSS Coloring Settings
          • 9.6.14 Setting the Management VLAN ID for an AP
            • 9.6.14.1 Management VLAN for APs
        • 9.7 Replacing an AP
        • 9.8 Viewing the Mesh Role
        • 9.9 Viewing AP Details
          • 9.9.1 Viewing AP Properties
          • 9.9.2 Viewing and Managing Clients on an AP
          • 9.9.3 AP AI Analytics
          • 9.9.5 Viewing Networks Configured on an AP
          • 9.9.6 AP Insights
          • 9.9.7 Viewing Events That Have Occurred on the Access Point
          • 9.9.8 Viewing Activities on the Access Point
          • 9.9.9 Viewing Events That Have Occurred on the Access Point
          • 9.9.10 Viewing RF Neighbors
          • 9.9.11 Viewing LLDP Neighbors
          • 9.9.12 Initiating an AP CLI Session from RUCKUS One
        • 9.10 Deleting an AP from RUCKUS One and/or Resetting AP to Factory Default
        • 9.11 Rebooting an AP
        • 9.12 Changing the Venue of an AP
        • 9.13 Troubleshooting AP Connectivity
        • 9.14 Viewing Events That Have Occurred on the Access Point
        • 9.15 Detecting Low Power Supply in APs
        • 9.17 AP Group Overview
          • 9.17.1 Adding an AP Group
          • 9.17.2 Editing an AP Group
          • 9.17.3 Viewing All AP Groups
          • 9.17.4 Viewing the AP Group Details
          • 9.17.5 Viewing APs That Are Members of the AP Group
          • 9.17.6 Viewing Networks Associated with an AP Group
          • 9.17.7 Deleting an AP Group
        • 9.18 Viewing the AP Status History
        • 9.19 Viewing the Airtime Utilization Report from Wi-Fi
        • 9.20 RUCKUS One AP Cloud Discovery
          • 9.20.1 Network Requirements
          • 9.20.2 Cloud Discovery
          • 9.20.3 LED Status During Cloud Discovery
      • 10 Managing Network Devices: Switches
        • 10.1 Adding a Switch
          • 10.1.1 Supported ICX 8100 and ICX 8200 Series Switch Models
          • 10.1.2 Limitations of RUCKUS ICX 8100 and ICX 8200
          • 10.1.3 RUCKUS One Support for ICX 7550-4x25GF
          • 10.1.4 Adding Switches in Bulk
        • 10.2 Adding a Stack
        • 10.3 Viewing the Switch List
        • 10.4 Viewing More Details
        • 10.5 Viewing the Switch Panel
        • 10.6 Resetting a PoE Switch Port Using Power Cycling
          • 10.6.1 Power Cycle a Switch Port by PoE
        • 10.7 Viewing Switch Status
        • 10.8 Viewing Ports of a Switch
        • 10.9 Enabling Port MAC Security and Configuring Sticky MAC Globally
        • 10.10 Recovering an Error-Disabled Port Automatically
        • 10.11 Managing a Switch LAG
        • 10.12 Editing a Switch Port
        • 10.13 Configuring a Custom PoE Schedule for a Switch Port
          • 10.13.1 Understanding Custom PoE Scheduling on ICX Switch Ports
        • 10.14 Viewing Routed Interfaces
        • 10.15 Adding VLAN Interfaces (VEs)
        • 10.16 Configuring a VLAN at the Switch Level
          • 10.16.1 Switch Level VLAN Support
        • 10.17 Viewing ACLs
        • 10.18 Adding and Managing a MAC ACL on a Switch
        • 10.19 Viewing the Port Profiles of a Switch
        • 10.20 Viewing Switch Incidents
        • 10.21 Troubleshooting a Switch Connection
        • 10.22 Viewing Switch Clients
          • 10.22.1 Viewing Switch Client Details
        • 10.23 Configuration Management
          • 10.23.1 Managing Switch Backup Configurations
          • 10.23.2 Configuration History
          • 10.23.3 Switch Configuration Profiles
            • 10.23.3.4 Adding and Managing a Regular Switch Configuration Profile
              • 10.23.3.4.1 Apply Switch Configuration Profile Changes
            • 10.23.3.5 Understanding the CLI Configuration Profile
              • 10.23.3.5.1 Adding a CLI Configuration Profile
            • 10.23.3.7 Adding and Managing a CLI Configuration Template
        • 10.24 Viewing DHCP Pool
        • 10.25 Viewing DHCP Lease
          The DHCP Leases sub tab is unavailable in the latest web UI.
        • 10.26 Viewing Switch Timeline
        • 10.29 Switch Management Options
          • 10.29.1 Editing a Switch
          • 10.29.2 Editing a Switch Stack
          • 10.29.3 Setting the RUCKUS ICX Switch Port LEDs to Blink
            • 10.29.3.1 RUCKUS ICX Switch Port LEDs
          • 10.29.4 Stacking Switches
          • 10.29.5 Matching Admin Password to Venue
        • 10.30 Syncing Switch Data
        • 10.31 Starting a CLI Session
        • 10.32 Rebooting a Switch
        • 10.33 Deleting a Switch
        • 10.34 Viewing the Wired Network Insights
      • 11 Managing Network Devices: RUCKUS Edge
        • 11.1 Adding a RUCKUS Edge through the Web User Interface
          • 11.1.1 Editing an Active-Backup Cluster and Nodes
        • 11.2 Onboarding a Single-Node Cluster
        • 11.3 Link Aggregation Group
          • 11.3.1 Configuring a RUCKUS Edge Link Aggregation Group
          • 11.3.2 Editing a LAG
          • 11.3.3 Deleting a LAG
    • Managing Networks
      • 12 Managing Wi-Fi Networks
        • 12.1 Supported Network Types and Security Protocols
        • 12.2 Wireless Networks Overview
          • 12.2.1 Creating a Network That Uses a Passphrase (PSK/SAE)
          • 12.2.2 Creating a Network That Uses a Dynamic Pre-Shared Key
          • 12.2.3 Creating a Network That Uses an Enterprise AAA Server
          • 12.2.4 Creating a Network That Uses Hotspot 2.0 Access
            • 12.2.4.1 Hotspot 2.0 Support
          • 12.2.6 Creating a Network That Uses a Captive Portal with Click-Through
          • 12.2.7 Creating a Network That Uses a Captive Portal with Self Sign In
            • 12.2.7.1 Allowing Sign-In Using Google
            • 12.2.7.2 Allowing Sign-In Using Facebook
            • 12.2.7.3 Allowing Sign-In Using LinkedIn
            • 12.2.7.4 Allowing Sign-In Using X (Twitter)
          • 12.2.8 Creating a Network That Uses a Cloudpath Captive Portal
          • 12.2.9 Creating a Network That Uses a Captive Portal with Host Approval
          • 12.2.10 Creating a Network That Uses a Captive Portal with a Guest Pass
          • 12.2.11 Creating a Network That Uses a Third-Party Captive Portal (WISPr Feature)
          • 12.2.12 Creating a Network That Uses a Captive Portal with Active Directory (AD) or LDAP Server
          • 12.2.13 Creating a Network That Uses a Captive Portal with SAML Identity Provider (IdP)
          • 12.2.14 Creating an Open Network
          • 12.2.15 Creating a Captive Portal Network That Uses a Workflow Portal
          • 12.2.16 Configuring Additional Settings for a Wi-Fi Network
            • 12.2.16.1 Airtime Decongestion
        • 12.4 Viewing and Managing the Network List
          • 12.4.1 Viewing Onboard Networks in the Network List
          • 12.4.2 Viewing APs that are Providing a Network
          • 12.4.3 Viewing and Managing Connected Clients in a Network
          • 12.4.4 Viewing Venues That Are Advertising a Network
          • 12.4.5 Viewing Activities and Events on a Network Timeline
        • 12.5 Editing a Network
          • 12.6 Cloning a Network
          • 12.7 Deleting a Network
        • 13 Viewing the WLANs Report from Wi-Fi
        • 14 Viewing the Application Insights
        • 15 Viewing the Wireless Network Insights
        • 16 Service Catalog
          • 16.1 Service Catalog
          • 16.2 Creating an Access Control Policy
          • 16.3 Understanding Port Security
            • 16.3.1 Adding and Managing a Switch Access Control Policy
          • 16.4 Creating an Adaptive Policy
          • 16.5 AV Profile
            • 16.5.1 Adding an AV Profile
            • 16.5.2 Adding and Managing AV Templates
          • 16.6 Certificate Management
            • 16.6.1 Add Certificate Instance
            • 16.6.2 Generating a Certificate
            • 16.6.3 Adding a Certificate Authority
            • 16.6.4 Adding a Certificate Template
            • 16.6.5 Generating Server and Client Certificates
          • 16.7 Creating a Client Isolation Profile
          • 16.8 Adding and Managing a DHCP Service Profile for Wi-Fi
          • 16.9 Adding and Managing a Directory Server Profile
          • 16.10 Adding a DPSK Service
          • 16.11 Identity Provider Overview
            • 16.11.1 Adding and Managing a Hotspot 2.0 Identity Provider Profile
            • 16.11.3 Adding and Managing a SAML Identity Provider Profile
          • 16.12 SoftGRE Tunneling Support
            • 16.12.1 Creating a SoftGRE Profile
            • 16.12.2 Creating an IPsec Profile
          • 16.13 Location Based Service Server Overview
            • 16.13.1 Adding and Managing an LBS Server Profile
          • 16.14 Adding MAC Registration Lists
          • 16.15 Adding mDNS Proxy Service
          • 16.16 Understanding the Authentication Profile
            • 16.16.1 Creating an Authentication Profile
          • 16.17 Ethernet Port Profiles
            • 16.17.1 Adding an Ethernet Port Profile
          • 16.18 ICX Port Profiles
            • 16.18.1 Adding and Managing an ICX Port Profile
            • 16.18.2 Adding MAC OUI and LLDP TLV Matching Entries
          • 16.19 Adding a Guest Portal Service
          • 16.20 Property Management System
            • 16.20.1 Adding a Property Management System Service
              • 16.20.1.1 Collecting PMS Credentials from OHIP
          • 16.21 Adding and Managing a RADIUS Server
          • 16.22 Creating a Resident Portal
          • 16.23 Creating a Rogue AP Detection Policy
          • 16.24 Software Defined Local Area Network
            • 16.24.1 Adding an SD-LAN Service
            • 16.24.2 Viewing an SD-LAN Service
            • 16.24.3 Viewing SD-LAN Statistics
            • 16.24.4 Editing an SD-LAN Service
            • 16.24.5 Removing the SD-LAN Service from a RUCKUS Edge Device
            • 16.24.6 Deleting an SD-LAN Service
          • 16.25 Creating an SNMP Agent Profile
          • 16.26 Creating a Syslog Server Policy
          • 16.27 Creating a Tunnel Profile
          • 16.28 User Roles for Wireless Clients
            • 16.28.1 Adding User Roles
          • 16.29 Creating a VLAN Pool
          • 16.30 Webhooks
            • 16.30.1 Adding a Webhook
            • 16.30.2 Configuring a ServiceNow Scripted REST API Endpoint for Webhook Integration
          • 16.31 Wi‑Fi Calling
            • 16.31.1 Adding a Wi-Fi Calling Service
          • 16.32 Wi-Fi Operator Overview
            • 16.32.1 Creating a Wi-Fi Operator Profile
          • 16.33 Workflow Management
            • 16.33.1 Adding and Managing a Workflow
              • 16.33.1.1 User Information Prioritization in Workflow Design
              • 16.33.1.2 Designing the Workflow
              • 16.33.1.3 Adding an Existing Workflow to a New Workflow
              • 16.33.1.4 Workflow Validation
        • 17 My Services
          • 17.2 Access Control Policy Details
          • 17.3 Editing or Deleting the Access Control Policy
          • 17.4 Adaptive Policy Details
          • 17.5 Editing or Deleting the Adaptive Policy
          • 17.6 Editing or Deleting an AV Profile
          • 17.7 Client Isolation Profile Details
          • 17.8 Editing or Deleting the Client Isolation Profile
          • 17.9 Viewing DPSK Service Details
            • 17.9.1 Managing DPSK Passphrases
            • 17.9.2 Adding a Passphrase for a DPSK User
            • 17.9.3 Importing DPSK Passphrases from a CSV File
            • 17.9.4 Exporting DPSK User Credentials
          • 17.10 Editing or Deleting a DPSK Service
          • 17.11 MAC Registration Lists Details
          • 17.12 Managing MAC Registrations
          • 17.13 Editing or Deleting the MAC Registration Lists
          • 17.14 Viewing the mDNS Proxy Service
          • 17.15 Editing mDNS Proxy Service
          • 17.16 Viewing Portal Details
          • 17.17 Editing a Guest Portal Service
          • 17.19 Editing or Deleting a Property Management System Service
          • 17.20 Editing or Deleting the RADIUS Server Profile
          • 17.21 Viewing Resident Portals
          • 17.22 Viewing Resident Portal Web Page
          • 17.23 Editing or Deleting a Resident Portal
          • 17.25 Editing or Deleting the Rogue AP Detection Policy
          • 17.26 SNMP Agent Profile
          • 17.27 Editing or Deleting the SNMP Agent Profile
          • 17.28 Syslog Server Profile Details
          • 17.29 Editing or Deleting the Syslog Server Policy
          • 17.30 Viewing an Existing Tunnel Profile
          • 17.31 Editing or Deleting a Tunnel Profile
          • 17.32 Editing or Deleting a User Role
          • 17.33 VLAN Pool Details
          • 17.34 Editing or Deleting the VLAN Pool Policy
          • 17.35 Editing or Deleting a Webhook
          • 17.36 Editing or Deleting a Wi-Fi Calling Service
          • 17.37 Wi-Fi Operator Overview
            • 17.37.1 Viewing Wi-Fi Calling Service Profiles
            • 17.37.2 Editing or Deleting a Wi-Fi Operator Profile
        • 18 Business Insights
          • 18.1 Data Studio
            • 18.1.1 Data Studio
            • 18.1.2 Dataset Filters
        • 19 Reports
          • 19.1 Reports Overview Dashboard
          • 19.2 Access Points Report
          • 19.3 Airtime Utilization Report
          • 19.4 Applications Report
          • 19.5 Switches Report
          • 19.6 Wired Report
          • 19.7 Wireless Report
          • 19.8 Wireless Clients Report
          • 19.9 WLAN Report
          • 19.10 RUCKUS Edge Applications Report
          • 19.11 Energy Saving Report
          • 19.12 Wireless: RSS and Traffic by Access Points
          • 19.13 Wireless: RSS and Session by Access Points
          • 19.14 Wireless: Airtime by Access Points
          • 19.15 Wireless: Traffic by Applications and Access Points
        • 20 Configuration Templates
          • 20.1 Adding and Managing Configuration Templates
            • 20.1.1 Viewing and Syncing Configuration Template Drifts
            • 20.1.2 Adding and Managing Tags
          • 20.2 Applying a Configuration Template Bundle
      • Managing Clients and Guests
        • 21 Managing Clients and Identity Management
          • 21.1 Managing Clients
            • 21.1.1 Viewing Client Details
            • 21.1.2 Viewing and Managing Wireless Clients
              • 21.1.2.1 Filtering Associated Clients
            • 21.1.3 Viewing Wi-Fi Clients Details
            • 21.1.4 Viewing Events in a Wi-Fi Client
            • 21.1.5 Viewing Wi-Fi Client Session
            • 21.1.6 Viewing Client Insights
            • 21.1.7 Troubleshooting Wireless Clients
            • 21.1.8 Performing Client Connectivity Diagnostics
            • 21.1.9 Disconnecting a Client
            • 21.1.10 Viewing the Wireless Clients Insights
            • 21.1.11 Viewing the Wired AP Clients List
            • 21.1.12 Viewing Switch Client Lists
          • 21.2 Wireless Client Management
            • 21.2.1 Viewing Guest Passes
            • 21.2.2 Adding a Guest Pass
            • 21.2.3 Adding a Guest Pass Network from the Guest Pass Credentials Page
            • 21.2.4 Importing Guest Accounts in Bulk
            • 21.2.5 Viewing Guest User Details
            • 21.2.6 Generating a New Guest User Password
            • 21.2.7 Downloading Guest Information
            • 21.2.8 Disabling a Guest User
            • 21.2.9 Deleting a Guest User
          • 21.3 Managing Identity Groups
            • 21.3.1 Adding an Identity Group
            • 21.3.2 Editing an Identity Group
            • 21.3.4 Generating Certificates for Multiple Identities
            • 21.3.5 Deleting an Identity Group
          • 21.4 Viewing and Managing Identities
            • 21.4.1 Adding an Identity
            • 21.4.2 Viewing and Associating Devices for an Identity
            • 21.4.3 Viewing Certificates for an Identity
            • 21.4.4 Viewing and Managing DPSK Passphrases for an Identity
            • 21.4.5 Managing MAC Addresses for an Identity
            • 21.4.6 Importing Identities from a CSV File
            • 21.4.7 Editing or Deleting an Identity
          • 21.5 WLAN-Specific Guest Management
            • 21.5.1 Managing Guest Users
      • 22 Monitoring Events
        • 22.1 Events Monitoring Overview
        • 22.2 Understanding Events
          • 22.2.1 Event Severity Levels
          • 22.2.2 Event Types
          • 22.2.3 Event List
        • 22.3 Viewing Events
      • 23 Performing Administrative Tasks
        • 23.1 Performing Administrative Tasks
        • 23.2 Timeline
          • 23.2.1 Viewing Activities
          • 23.2.2 Viewing Events
            • 23.2.2.1 Event Types
              • 23.2.2.1.1 Event List
          • 23.2.3 Exporting Events or Scheduling Event Export
          • 23.2.4 Viewing Administrative Logs
          • 23.2.5 Viewing RADIUS Logs
        • 23.3 Setting up Your Account
        • 23.4 Enabling the RUCKUS Support Option
        • 23.5 Enabling or Disabling RUCKUS One Early Access Features
        • 23.6 Enabling Multi-Factor Authentication and Viewing Audit Events
        • 23.7 Generating an Application Token
        • 23.8 Configuring an SMS Provider for the Account
        • 23.9 Configuring SAML SSO with Azure AD
        • 23.10 Enabling SSO with a Third-Party Provider
        • 23.11 Setting Up RUCKUS One Login Access for SSO Group
        • 23.12 Logging In Using the SSO Option
        • 23.16 RBAC and ABAC Support
          • 23.16.1 Adding and Managing Custom Roles
            • 23.16.1.1 Management Scope for Permissions
          • 23.16.2 Adding and Managing a Custom Privilege Group
          • 23.16.3 Adding and Managing an SSO Group
          • 23.16.4 Adding and Managing an Administrator
        • 23.17 Understanding Administrator Roles and Privileges
        • 23.18 Inviting a RUCKUS Partner to Manage Your Account
        • 23.19 Adding and Managing a DPSK Manager
        • 23.20 Notification Channel Selection
          • 23.20.1 Configuring Notification Settings
            • 23.20.1.1 Adding and Managing a Recipient for System Notifications
            • 23.20.1.2 Configuring Global Notifications
          • 23.20.2 Setting Notification Preferences for One or More Users
        • 23.21 Subscriptions
        • 23.22 Pending Assets
          • 23.22.1 Managing Pending AP Assets
          • 23.22.2 Managing Pending Switch Assets
        • 23.23 Version Management
          • 23.23.1 Upgrading the AP Firmware Version in a Venue
          • 23.23.2 Upgrading Switch Firmware at the Venue Level
          • 23.23.3 Firmware Update Management by Switches
            • 23.23.3.1 Upgrading Switch Firmware at the Switch Level
          • 23.23.4 Switch Firmware Options at the Venue and Switch Levels
          • 23.23.5 Upgrading RUCKUS Edge Firmware Version
        • 23.25 ZoneDirector Migration
          • 23.25.1 ZoneDirector Migration
            • 23.25.1.1 Deleting ZoneDirector Migration History
          • 23.25.2 Backing Up a ZoneDirector Configuration
          • 23.25.3 Migrating APs From ZoneDirector to RUCKUS One
          • 23.25.4 Migration of ZoneDirector AP Radio and Channel Configuration to RUCKUS One
            • 23.25.4.1 Viewing the Migrated ZoneDirector Radio and Channel Configuration
            • 23.25.4.2 Channel Mode
            • 23.25.4.3 Channel Optimization
      • 24 Subscription Life Cycle
        • 24.1 RUCKUS One Subscriptions
      • Completing The Setup
        • 25 Completing the Setup
          • 25.1 Verifying Wireless Clients Can Connect to the Internet
            • 25.1.1 Associating a Windows 10 Client with an AP
            • 25.1.2 Associating a Mac OS X Client with an AP
      • New Chapter Map
        • 26 Security from Ground to Cloud
          • 26.1 Security from Ground to Cloud
        • 27 RUCKUS WAN Gateway (RWG)
          • 27.1 RUCKUS WAN Gateway
          • 27.2 Adding a RUCKUS WAN Gateway
          • 27.3 Configuring a RUCKUS WAN Gateway
          • 27.4 Editing a RUCKUS WAN Gateway
          • 27.5 Viewing RUCKUS WAN Gateways
          • 27.6 Deleting a RUCKUS WAN Gateway
          • 27.7 Venue Details: RWG
          • 27.8 Placing a Networking Device on a Floor Plan
        • 28 RUCKUS Edge
          • 28.1 RUCKUS Edge
          • 28.2 Onboarding a Single-Node Cluster
          • 28.3 Onboarding a Dual-Node Cluster for High Availability
          • 28.4 Editing an Active-Backup Cluster and Nodes
          • 28.5 Configuring a RUCKUS Edge Link Aggregation Group
        • 29 IoT Controller
          • 29.1 RUCKUS One IoT Integration: Transitioning to Profile-Based Configuration
          • 29.2 Adding a RUCKUS IoT Controller
          • 29.3 Managing an IoT Controller
          • 29.4 Editing an IoT Controller
          • 29.5 Deleting an IoT Controller
          • 29.6 Viewing IoT Controllers
        • 30 SmartZone
          • 30.1 SmartZone Integration in RUCKUS One
            • 30.1.1 Accessing Onboarded SmartZone Controllers in RUCKUS One
      • Troubleshooting Basic Issues
        • 31 Reporting an Issue
        • 32 Troubleshooting Basic Issues
          • 32.1 Login Issues: Networking Devices
          • 32.2 AP Not Advertising SSID
          • 32.3 AP LED Behavior
          • 32.4 Firewall Ports to Open for RUCKUS One

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