Replacing an AP

When a physical AP must be replaced, you can replace the AP in RUCKUS One while maintaining its existing configuration and settings.

AP replacement has the following limitations:

  • Only one AP can be replaced at a time.
  • The replacement AP must be of the same model.
  • An AP in the Never contacted cloud state cannot be replaced. In this case, delete the AP and Add the new AP.

Complete the following steps to replace an AP.

  1. From the navigation bar, select Wi-Fi > Access Points > AP List. The Access Points page displays a list of all access points.
  2. From the AP list, select the access point that you want to replace.
    Note: APs can be replaced only one at a time; bulk replacement is not supported. APs in the Never contacted cloud state cannot be replaced.

    Replacing an AP

  3. Click Replace. The Replace: <AP Name> sidebar is displayed.
  4. Enter the serial number of the replacement AP.
    Note: You cannot change the AP model. You can replace the device only with another AP of the same model.
    Note: Replacing an AP preserves the existing configuration profile, including SSID settings, radio parameters, and policy assignments. No manual reconfiguration is required.
  5. Click Replace.

    The Status column displays the message: Awaiting replacement device with SN 'serial number' to connect.

    If the replacement succeeds, the AP’s serial number is updated and the AP name remains unchanged.

    If the replacement fails, the original AP serial number is retained and an alarm is generated.

Parent topic: Managing Network Devices: APs