Supported Software and Hardware

RUCKUS One offers support for a select list of RUCKUS AP models, ICX switch models, and RUCKUS Edge devices. Before adding an AP, switch, or RUCKUS Edge device to RUCKUS One, make sure that it is a supported model and running the required firmware version.

Supported ICX Firmware and Switch Models

Supported ICX versions: RUCKUS FastIron 09.0.10f for supported ICX 7000 series switches and FastIron 10.0.0 and later for ICX 8200 series switches.

Note: RUCKUS ICX 8200-24PV and ICX 8200-C08PFV AV switches are supported in FastIron release 10.0.10 (versions 10.0.10f and later), release 10.0.20 (versions 10.0.20b and later), and future FastIron releases. These AV switches cannot be downgraded to earlier releases (such as 08.0.95x, 09.0.10x, or 10.0.00x) or earlier versions (such as 10.0.10, 10.0.10a, 10.0.10b, 10.0.10c, 10.0.10d, 10.0.10e, 10.0.20, or 10.0.20a).
Note: RUCKUS ICX 7550-24XZP switch is supported in FastIron release 10.0.20b-cd1 or later versions; it is not supported in FastIron 09.0.10 and 10.0.10 releases.
Note: RUCKUS ICX 8100 10G switches are supported in FastIron firmware versions 10.0.10g-cd1 and 10.0.20c and later. Supported models include ICX 8100-24-X, ICX 8100-24P-X, ICX 8100-48-X, ICX 8100-48P-X, and ICX 8100-C08PF-X. They are not supported in FastIron release 09.0.10 or earlier versions of 10.0.10 release (such as 10.0.10, 10.0.10a, 10.0.10b, 10.0.10c, 10.0.10d, 10.0.10e, 10.0.10f, 10.0.20, 10.0.20a, or 10.0.20b).

If an ICX 7000 series switch is not running the minimum required version, you can download FastIron 09.0.10f (the latest version supported by RUCKUS One) from the following link and complete the switch image update from the switch CLI:

https://support.ruckuswireless.com/software/3657-ruckus-icx-fastiron-09-0-10f-ga-software-release-zip

To determine whether the switch is running the firmware required for RUCKUS One, look for "RUCKUS Cloud Ready" on the switch label. If the "RUCKUS Cloud Ready" is not found on the switch label, upgrade the switch directly to FastIron 09.0.10f (router image).

Note: The ICX 7150-C08P/PT must be upgraded with a switch image.

The following is a list of supported RUCKUS ICX switch models:

  • ICX 7150
  • ICX 7550
  • ICX 7650
  • ICX 7850
  • ICX 8100
  • ICX 8200

For the list of supported ICX switches, refer to: https://www.ruckusnetworks.com/ruckus-one-supported-network-devices.

Supported AP Firmware and AP Models

To determine whether your RUCKUS AP models can connect to RUCKUS One, refer to: https://www.ruckusnetworks.com/ruckus-one-supported-network-devices.

Supported RUCKUS Edge Firmware and RUCKUS Edge Models

RUCKUS One supports the RUCKUS Edge virtual platform and hardware appliance platform.

RUCKUS Edge devices are supported on RUCKUS Edge firmware version 2.1.0.971. As new firmware versions are released, they will be made available in the Administration > Account Management > Version Management > RUCKUS Edge Firmware tab.

Parent topic: Getting Started