Viewing AP Properties

Complete the following steps to view detailed information about an AP.

1. On the navigation bar, select Wi-Fi > Access Points > AP List.
2. Click the name of a specific AP.

   The AP Overview page is displayed.

3. In the AP Properties section, click More.

   The AP Properties page displays the following information:

   • Venue: The name of the venue where the AP is deployed. Click the venue name to navigate to the venue Overview page.
   • AP Group: The name of the AP group.
   • Description: The description currently assigned to the AP.
   • GPS Coordinates: The GPS coordinates of the AP.
   • Admin Password: The administrator password for AP access is temporarily visible in RUCKUS One for troubleshooting. It auto-updates after 24 hours, or upon cloud re-connection if the AP is offline at the scheduled reset time.
     Note: Password resets are performed through configuration updates, which require the AP to be online and connected to the cloud.
   • S/N: The serial number of the AP.
   • MAC Address: The MAC address of the AP.
   • IP Address: The IP address that is currently assigned to the AP.
   • Network Mask: The subnet mask of the AP.
   • Gateway: The IP address of the network device that connects the AP to the internet or the wider network.
   • Primary DNS: The primary DNS IP address.
   • Secondary DNS: The secondary DNS IP address.
   • Ext. IP Address: The external IP address.
   • Model: The AP model.
   • Type: The type of AP model (indoor or outdoor).
   • Version: The firmware version that is currently installed on the AP.
   • Mesh Role: The type of Mesh role, if enabled.
   • DHCP WAN Port: Displays the LAN port that functions as the DHCP WAN uplink.
     WAN port selection
   • Connected Switch: Displays the name of the switch that the AP is connected to. The switch name is displayed as an active link when available.
     ACX-116695: Display Switch association to the AP Port
   • Switch Port: Displays the port number of the switch that is connected to the AP.

     The port number is displayed as an active link when available. Click the port number to navigate to the switch port. Refer to Editing a Switch Port for more information.

     If the switch port is part of a link aggregation group (LAG), the associated LAG information is displayed.

     Note: Modifying an uplink port may result in the switch losing connectivity.

     ACX-65419
   • PoE Port Speed: Displays the data transmission rate supported by the Ethernet port.
   • PoE Class: Class value provided by the switch and reported by the AP through LLDP negotiation.
   • Allocated Power: The amount of power (in watts) allocated by the switch to the AP, as reported through LLDP negotiation.
     Note:
     • The AP displays PoE Port Speed, PoE Class, and Allocated Power only when it connects directly to a switch via PoE.
     • If the AP uses other power sources such as DC or AC adapters, or PoE injectors, it does not display these PoE properties.
     • The AP Properties panel does not guarantee the display of complete PoE details when the AP connects to third-party switches.
     • To display PoE properties, both the AP and the connected switch must have LLDP enabled.
     • To fully support the display of PoE Port Speed, PoE Class, and Allocated Power, the AP must be running firmware version 7.1.1.520 or later.
       Note: The AP must be successfully registered and operational in RUCKUS One for the PoE options to be displayed.
   • Uptime: Displays the time that has elapsed since the AP was last started.
   • Last Seen: Displays the time and date when the AP was last online.

     Note: The AP Overview page always displays the Last Seen and Uptime/Last Uptime fields for all access points. These values are shown when the AP is in an operational state.

     • Working APs: Indicates how long the AP has been running and the most recent time it was seen.
     • Disconnected APs: Indicates the last time the AP was running and the most recent time it was seen.
     • Never-Connected APs: Displays a dash (–) because no data is available yet.