Smart Monitor

The Smart Monitor feature is designed to enhance network reliability by disabling the WLANs when the AP cannot contact the default gateway. You can enable Smart Monitor from the RUCKUS One web interface at the venue and AP levels.
To provide an overview of a feature and its benefits. May require several Concept topics to keep content in short, manageable, and reusable chunks of content.

The intention of this new template is to outline the information that you will need to collect from SMEs and provide to readers.

NOTE: Feature Configuration / Troubleshooting are *not* part of the Feature Concept template. These templates are likely to be part of seperate task/reference templates (to be developed).

General Notes for Concept Topics:
  • Optional sections are to be used with discretion based on the feature characteristics.

Feature Overview

This section is required. Providing detailed and accurate information in the feature overview is crucial as it helps users understand the functionality, benefits, and usage of the feature. Moreover, it ensures consistency in communication across all platforms, enhancing user experience and product perception.
  • What is the name of the feature? (What do users call the feature? If the feature is referred to by an acronym, what is the acronym expansion? What is the formal name to be used in documentation?)
    Note: Typically, the name is used as part of the section titles, such as the overview title and the configuration section titles.
  • Where does the feature fit within our taxonomy? (What are the taxonomy group and sub-group? This information is important for categorizing the feature documentation and incorporating it into the existing document sets.)
  • What standard or standards govern the feature? (Sometimes needed.)
  • Is the feature a new feature or an enhancement to an existing feature?
  • Does the feature replace another feature?
  • What does the feature do? (General description)
  • How does the feature benefit the user?
  • What set of terms do the writer and reader need to know to understand the feature and its use?
  • How does the feature work? (Detailed description, if needed.)

The Smart Monitor feature regularly monitors the uplink connectivity status of RUCKUS APs, whether connected through an Ethernet port or STA WLAN. Based on the default gateway reachability, Smart Monitor manages the WLANs on a per-venue and per-AP basis as follows:

  • Enables WLAN automatically when the AP default gateway is reachable
  • Configures heartbeat interval and sets the maximum number of retries (before considering a connection is lost)
  • Disables WLAN automatically when the AP default gateway is unreachable

Smart Monitor provides the following benefits:

  • Enhanced Reliability: Automatically detects connectivity issues, ensuring that users experience minimal downtime.
  • Improved User Experience: By maintaining stable connections, it enhances overall user satisfaction and productivity.

Requirements

This feature has no special hardware or software requirements for feature enablement or usage.

This section is required. Including this section, even when there is no impact, lets SMEs and customers know that the associated information was not forgotten.

If there are no requirements, use the following default wording:

This feature has no special hardware or software requirements for feature enablement or usage.

If there are requirements, include the applicable below points (depending on product line):

  • What releases support the feature?
    Note: Typically, this is not documented in the configuration guides; however, we need to know where to include the information.
  • What hardware models support the feature?
  • Does the feature require specific modules?
  • Does the feature run only on certain ports?
  • Does the feature have special memory requirements?
  • In an integrated system, can the feature be managed or configured from another device? What are the related release and system requirements?
  • Does the feature introduce new user requirements?
  • Does the feature introduce physical or location-based requirements?

Considerations

  • Smart Monitor uses arping to periodically check the AP connectivity to the default gateway. If it does not receive any response after the set number of retries, then Smart Monitor disables the WLANs. By default, Smart Monitor is set to OFF at both the venue and AP levels.
  • Before Smart Monitor is configured at the AP level, an AP uses the Smart Monitor configuration set at the venue level. You can override the venue settings by enabling Smart Monitor at the AP level and configuring the Heartbeat Interval and Max Retries fields.
This section is required. Including this section, even when there is no impact, lets SMEs and customers know that the associated information was not forgotten.

If there are no considerations, use the following default wording:

This feature has no special considerations or limitations pertaining to feature enablement or usage.

If there are considerations, include the applicable below points (depending on product line).

Note: A separate section on Limitations may sometimes be needed.
  • Does the feature replace an existing feature?
  • Does the feature work only with a certain protocol or with a limited set of protocols?
  • Is the feature meant to be used in combination with another feature or a set of features?
  • Is the feature incompatible with any features?
  • What happens when the feature is enabled?
  • What happens when the feature is disabled?
  • Does enabling/disabling the feature enable/disable another feature?
  • What system behavior changes, if any, does the feature introduce?
  • Are performance issues associated with the feature? How can these be mitigated?

Best Practices

This feature has no special recommendations for feature enablement or usage.

This section is required. Including this section, even when there is no impact, lets SMEs and customers know that the associated information was not forgotten.

If there are no best practices (recommendations), use the following default wording:

This feature has no special recommendations for feature enablement or usage.

If there are considerations, include the applicable below points (depending on product line).

  • Brief list of RUCKUS recommendations on product use to optimize performance.

Prerequisites

This feature has no prerequisites to feature enablement or usage.

This section is required. Including this section, even when there is no impact, lets SMEs and customers know that the associated information was not forgotten.

If there are no prerequisites, use the following default wording:

This feature has no prerequisites to feature enablement or usage.

If there are prerequisites, include the applicable below points (depending on product line).

Note: This section is sometimes part of a general overview and sometimes part of a configuration overview.
  • What are the task prerequisites that the user must ensure are met,for configuration? (For example, must you be running certain protocols, or must you configure other features first?)
Parent topic: Configuring Wi-Fi Networking Settings