Navigating the RUCKUS One Portal

The RUCKUS One web interface is a graphical user interface (GUI) for managing and monitoring your networking devices, venues, and wireless networks.

After you complete signing up for a RUCKUS One account, you can access the RUCKUS One web interface from any device (desktop, laptop, or smartphone) that is connected to the Internet.

Primary Elements of the RUCKUS One GUI

DSE hidden

GUI Elements

Number Element Description
1 Navigation bar Use the navigation bar to navigate through the main pages of RUCKUS One:
  • Dashboard - Provides instant visibility into key metrics and network health at a glance.
  • AI Assurance - Provides access to details on incidents, Intent AI, health, service validation, config changes, and video call QoE.
  • Clients - Provides access to details and configuration of wireless and wired clients, as well as Identity Management.
  • Venues - Provides access to details and configuration of your venues.
  • Wi-Fi - Provides access to details and configuration of your APs and Wi-Fi networks.
  • Wired - Provides access to details and configuration of your switches and wired networks.
  • Gateway - Provides access to details and configuration of your gateway devices, such as RUCKUS Edge, RUCKUS WAN Gateway, IoT Controller, and so on.
  • Network Control - Provides access to details and configuration of the full catalog of services.
  • Business Insights - Provides access to configuration and results of all system-defined and customizable reports.
  • Templates - Provides access to configuration templates you may use to simplify and standardize network setup.
  • Administration - Provides access to details of your activities and events, and management of your account.
2 Content area

When you click on an item on the navigation bar, the related information (tables, lists, graphs, configuration options, and so on) is displayed in the content area.

By default, the Dashboard information is displayed; refer to Getting to Know the Dashboard for details.
3

(Search)

 Click the icon to search for specific navigation bar sub-menu options and specific entries from data tables across RUCKUS One. Results are grouped by category. Refer to Searching for Menu Options and Data for details.
4

(RUCKUS DSE)

Click the icon to invoke the RUCKUS Digital System Engineer (DSE), which offers dynamic data visualization via customizable widgets and canvases, guided by an AI Onboarding Assistant.

Refer to Understanding RUCKUS DSE for more information.
4

(Alarms)

Click the icon to view the latest alarms that have occurred on the managed devices. If a number is displayed above the icon, it indicates the number of new alarms that have occurred since you last viewed the list. Refer to Alarms for more information.
5

(Activities)

 Click the icon to view the most recent notifications of activities.

The Activities sidebar displays for each activity: a status icon, a clickable description that takes you to the Activity Details sidebar, and the timestamp.

The sidebar provides options for you to filter the list by Status, enable/disable Sleep toast notifications, and View all activities (which takes you to the Administration > Timeline > Activities page.

Refer to Viewing Activities for further information.

6

(Help)

 Click the icon to display:
  • What'sNew: Displays RUCKUS One Release Notes.
  • How-To Videos: Displays the RUCKUS One training videos on YouTube.
  • Help for this page: Displays context-sensitive online help for the current page.
  • Contact Support: Opens the interactive chatbot.
  • Supported Device Models: Displays the RUCKUS One supported network devices.
  • Firewall ACL Inputs: Displays the firewall configuration information in the sidebar.
  • Device MIB Files: Provides access to release-specific AP and ICX MIB files.
  • API Documentation: Provides descriptions of RUCKUS One public APIs, including experimental and deprecated APIs.
  • My Open Cases: Displays your open cases with RUCKUS Support.
  • Privacy: Displays the RUCKUS One Privacy Policy.
7

(Account)

The icon contains the first and last name initials of the RUCKUS One tenant account owner.

Click the icon and select from the drop-down menu:

  • Click User Profile to view and edit the user profile. Refer to User Profile for details pertaining to the information displayed and actions that can be performed.
  • Click Change Password to change your RUCKUS password. Refer to Changing Your Password for instructions.
  • Click Logout to log out of RUCKUS One.
Parent topic: Getting Started