Getting Started

In this section:

  1. Before You Begin
  2. Supported Software and Hardware
    RUCKUS One offers support for a select list of RUCKUS AP models, ICX switch models, and RUCKUS Edge devices. Before adding an AP, switch, or RUCKUS Edge device to RUCKUS One, make sure that it is a supported model and running the required firmware version.
  3. Signing Up for RUCKUS One
    Before you can connect your RUCKUS devices to RUCKUS One, you must first sign up for the service.
  4. Logging in to the RUCKUS One
    The web-based RUCKUS One portal is your primary interface to the RUCKUS One service. To manage and monitor your network, devices, venues, clients, and service settings, you must first log in to the RUCKUS One.
  5. Navigating the RUCKUS One Portal
    The RUCKUS One web interface is a graphical user interface (GUI) for managing and monitoring your networking devices, venues, and wireless networks.
  6. Searching for Menu Options and Data
    The RUCKUS One UI header contains a global search field allowing you to quickly find sub-menu options and data items across RUCKUS One without manually navigating through the menu hierarchy to find the page or data you need. The search bar returns related menu navigation links containing your search term as well as specific entries from data tables such as Venues, Networks, APs, Switches, Clients, and Events, with results grouped by category.
  7. Getting to Know the Dashboard
    The default Dashboard is immediately displayed after you successfully log in to your RUCKUS One account and also when you select the Dashboard menu option. It provides a snapshot of the information most important to you, displayed as interactive data widgets and report widgets. The describes the organization and functions provided on the default Dashboard.
  8. Alarms
    Alarms are notifications or alerts generated by RUCKUS One to indicate issues or changes within a network or for your tenant account. They are early warning signs for network administrators, helping them to quickly identify and address problems.
  9. User Profile
    The User Profile page displays information about the current user. You can view the first name, last name, user role, email address of the user, and the tenant ID. You can configure the date format, event details level, and preferred language on the User Profile page.
  10. Changing Your Password
    To change your RUCKUS One password, edit your RUCKUS One profile.
  11. Logging Out of the RUCKUS One Portal
    If the RUCKUS One portal does not detect any activity within 30 minutes, it will automatically log you out. You can also manually log out of the portal.
  12. Understanding RUCKUS DSE
    RUCKUS Digital System Engineer (DSE) is a chat-based agentic AI assistant that lets you interact with your network deployments using predefined or natural-language prompts, query and display operational data, and generate real-time visualizations.
  13. Breadcrumb Navigation Overview
    The Breadcrumb Navigation improvement standardizes navigation behavior across RUCKUS One by enhancing breadcrumb rendering, preserving user navigation paths, and introducing contextual navigation controls.