Adding an Administrator

If you want to delegate the management of APs and switches in your venues to another user, you can create an administrator account for that user.
Note: Trial accounts are limited to one administrator account. If you have a trial account with a TEMP license, you cannot create an additional administrator account.
Complete the following steps to add an administrator to your RUCKUS One account.
  1. From the navigation bar, click Administration > Account Management > Administrators.
  2. Click Add Administrator.
    The Add New Administrator page is displayed.
  3. Add the email of the user that you want to add as an administrator.
    • If the person that you want to add as an administrator has an existing RUCKUS Support account, select Registered user, and select the registered user that you want to add as an administrator.
    • If the person that you want to add as an administrator does not have an existing RUCKUS Support account, select Invite new user, and enter the person's email address. RUCKUS One will set up an account and send an email request to the email address supplied for the administrator.
  4. In the Role list, select the role that you want to assign to this user.
    You can choose role from the following options:
    • Prime Admin
    • Administrator
    • Guest Manager
    • Read Only
    • DPSK Manager

    For more information about the roles, refer to administrator role.

  5. Click Send Invitation.
If you invited a new user to be an administrator, RUCKUS One will send an email message with the subject RUCKUS Support Account Invitation‏ to that user. Ask the user to check his or her email inbox (and junk mail) and to click the link to complete the registration process.
Parent topic: Performing Administrative Tasks