Working with Guest Passes

Guest Passes are temporary privileges granted to guests to allow access wireless LANs.
Please use platform-specific conditions to enable content reuse across different platforms. This topic is reused in Unleashed, RUCKUS Blue, and SmartZone. Please notify the Unleashed writer for any change.

Many options are provided for customizing Guest Passes, controlling who is allowed to issue Guest Passes, and controlling the scope of access to be granted.

With Guest Pass authentication enabled, guests are required to enter a Guest Pass code when connecting to a guest WLAN. Temporary Guest Passes can be issued for single user, multiple users, one-time login, time-limited multiple logins for a single guest user, or can be configured so that a single Guest Pass can be shared by multiple users. Additionally, they can be batch-generated, if many short-term Guest Passes must be created at once.

Guest passes can be generated in two ways:

  • Self-Service Generated Guest Passes
  • Admin Generated Guest Passes

After generating a Guest Pass, they can be delivered in the following ways:

  • Printout
  • Send SMS with guest credentials
  • Send email with guest credentials
Note: To enable Guest Pass delivery through email or SMS, you must first configure an email server or an SMS delivery account (Twilio or Clickatell) from the Email tab or the SMS tab (Services > System Info).

In this section:

  1. Generating a Guest Pass
    Using the Guest Access Service > Admin Generated Guest Passes page, the administrators can create Guest Passes from the web interface.
  2. Guest Pass Self-Service
    The Guest Pass Self-Service allows guests to your organization to self-activate their devices to access your guest WLANs.
  3. Controlling Guest Pass Generation Privileges
    By default, guest pass generation privileges are given to all authenticated users in the Default user role.
  4. Generating and Delivering a Single Guest Pass
  5. Generating and Printing Multiple Guest Passes at Once
  6. Creating a Guest Pass Profile
  7. Monitoring Generated Guest Passes
    After you have generated Guest Passes for your visitors, you can monitor and, if necessary, delete them to revoke the guest access privileges.
  8. Creating a Custom Guest Pass Printout
    The Guest Pass printout is a printable HTML page that contains instructions for the Guest Pass user on how to connect to the wireless network.
  9. Customizing the Guest Pass Email Content
    The Guest Pass email content can be customized to suit your preferences.
  10. Customizing the Guest Pass SMS Content
    The Guest Pass SMS content can be customized to suit your preferences.
Parent topic: Guest WLANs