Troubleshooting Using the Network Tools

In this section:

  1. Testing Network Connectivity
  2. Viewing Alarms
    The All Alarms page displays a list of all recent alarms. Alarms include important events such as when an AP loses contact with the Master AP, a rogue AP is detected, an authentication server becomes unreachable, or when a Master/Member role change is detected.
  3. Configuring Alarm Event Notification Settings
    The web interface allows you to customize the content and delivery for a wide range of alarm events. When a matching event occurs, administrators can be notified either through email or the mobile app.
  4. Viewing System Event Messages
    The Events page displays the most recent records in the Master AP's internal log file.
  5. Diagnostics
    The Diagnostics page provides options for troubleshooting and diagnostics, including debug logs, system logs, configuring the debug component for log files, and saving the current logs to your local computer or remote server.
  6. Capturing Remote Packets
    Remote packet capture puts one or more APs into packet sniffer mode, allowing them to capture the wireless packets. The packets are either saved to local files or streamed to packet inspection program such as Wireshark for later analysis.