Using the BYOD Onboarding Portal

The Onboarding Portal feature provides a series of intuitive option screens allowing mobile users to choose whether to connect devices to a Guest WLAN or to self-configure their mobile devices to authenticate to an internal WLAN using Zero-IT activation.

Complete the following steps to enable the Onboarding Portal for mobile devices.

  1. From the main menu, select Wi-Fi > Wi-Fi Networks > Wi-Fi Network List.
  2. Select an existing guest WLAN and click Edit or click Add to configure a new guest WLAN.
  3. Step through to the Guest Details page.
  4. Toggle the Onboarding Portal switch to on to enable Zero-IT device registration from the Guest Portal.
  5. Select one of the following options to display when connecting to the Onboarding Portal:
    • Guest Pass + Device Registration: Shows both the options (Guest Access and Register Device).
    • Device Registration: Shows Zero-IT Device Registration option only.
  6. If Guest Pass is enabled, configure Guest Pass options as described in Working with Guest Passes.
  7. Click Next to continue to the next guest WLAN configuration page.
  8. Optionally, configure additional guest WLAN settings, and click Apply to save the changes.
    Note: For information on these settings, see Deploying a Guest WLAN.

    Enabling Onboarding Portal

When a client connects to the open Guest WLAN for the first time, the RUCKUS Onboarding Portal page is displayed. The screen displays one or both of the following options, depending on your choice in Step 4 above:
  • Guest Access: Connect this device to a guest WLAN.
  • Register Device: Download a Zero-IT activation file to register this device for access to one or more internal WLANs.

The Onboarding Portal for Mobile Devices

If the user clicks the Guest Access button, the process is the same as when connecting to a Guest WLAN and all settings on the Guest Access configuration page will become effective.

Guest Access Welcome Page

If the user clicks the Register Device button, the web page will be redirected to the WLAN Connection Activation page, from which the user can enter user name and password to activate this device. A Zero-IT activation file is generated for download after the client device is registered with Unleashed.

Activating the Device Using the WLAN Connection Activation Screen, and Downloading Activation File

After running the downloaded Zero-IT file, the device will be configured with the settings to automatically connect to the secure internal or corporate WLAN.

Note: You may need to manually switch from the guest WLAN to the secure WLAN after activation (on some mobile devices).
Note: You may need to manually delete any previously installed Zero-IT activation files before a new one can be run. On some devices (including some Android versions), the activation file will not run if an older existing package of the same name with a conflicting signature is already installed.
Note: If the Zero-IT activation file cannot be run, manually copy and paste the network key.

Manually copying and pasting the Network Key

Parent topic: Guest WLANs