Show AP Info

Click Show AP Info to display detailed information on this AP. The AP info page displays general information about the AP, including the radio channels in use, Mesh type, maximum number of clients, and firmware version. The Save Logs and Speed Test buttons are also available.

Click Save Logs to generate a log file (.txt) that can be useful for troubleshooting. Click Speed Test to measure the connection performance of the AP.

Note: Speed Test option is displayed for member APs only.

Note: The maximum number of clients (Max Clients) displayed for the Master AP may be lower than the configured maximum because the Master must perform additional tasks other than serving clients. The Master AP maximum client load varies by AP model. These limits apply only to the current Master AP. All other member APs honor the maximum number of clients set from the global AP model-specific controls page (Access Points > Summary > Edit > Others > Max Clients) .

Showing AP Information for an Individual AP

For Download Logs, you can click Support Logs to save AP support log as a .txt file, and click AP Dump Logs to save the AP dump log as a .tar file on your computer.

Note: AP Dump Logs and Download buttons are displayed only when an AP reboots unexpectedly.

Download Logs

The table under Ethernet Port Status displays the current link status of the Ethernet ports on the AP. Hover over the "i" icon to display an illustration of the physical port locations on the AP.