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RUCKUS Unleashed 200.16 User Guide 800-73635-001 Rev D

  • Preface Ruckus
    • 3 Contact Information, Resources, and Conventions
      • 3.1 Contacting RUCKUS Customer Services and Support
      • 3.2 Document Feedback
      • 3.3 RUCKUS Product Documentation Resources
      • 3.4 Online Training Resources
      • 3.5 Document Conventions
      • 3.6 Command Syntax Conventions
    • 4 About This Guide
      • 4.1 New in This Document
  • 5 Introducing RUCKUS Unleashed
    • 5.1 Overview
    • 5.2 Network Overview
    • 5.3 Feature Parity with ZoneDirector
    • 5.4 Limitations and Deviations from ZoneDirector
    • 5.5 RUCKUS Unleashed-Only Features
    • 5.6 Supported Access Points
      • 5.6.1 H350
      • 5.6.2 H550
      • 5.6.3 R350
      • 5.6.4 R350e
      • 5.6.5 R550
      • 5.6.6 R650
      • 5.6.7 R750
      • 5.6.8 R770
      • 5.6.9 R850
      • 5.6.10 T350 Family
      • 5.6.11 T350SE
      • 5.6.12 T750
      • 5.6.13 T750SE
  • 6 Setting Up an Unleashed Wi-Fi Network
    • 6.1 Overview of the Setup Process
    • 6.2 Step 1: Unpack and Install the Unleashed Master AP
    • 6.3 Step 2: Configure Your Unleashed Network
      • 6.3.1 Step 2a: Setup Using the Mobile App
      • 6.3.2 Step 2b: Setup Using a Web Browser
        • 6.3.2.1 Advanced Install
        • 6.3.2.2 UMM Install
        • 6.3.2.3 Installation with Local Upgrade
      • 6.3.3 Step 2c: Setup Using the Command Line Interface
    • 6.4 Step 3: Customize Your Wireless LANs
    • 6.5 Step 4: Deploy Additional Unleashed Member Access Points
  • 7 Using the Admin Interface
    • 7.1 Unleashed Administration Interface Overview
    • 7.2 Navigating the Dashboard
    • 7.3 Using the Dashboard Components
  • 8 Dedicated Master Configuration
    • 8.1 Dedicated Master Overview
    • 8.2 Converting an Unleashed Master AP to Dedicated Master
    • 8.3 Joining a Member AP to the Dedicated Master Network
      • 8.3.1 Joining a Member AP to Dedicated Master Using Option 43 (Recommended)
      • 8.3.2 Placing a Member AP in the Same Network as Dedicated Master
      • 8.3.3 Setting the Dedicated Master IP Address in the Member AP CLI
    • 8.4 Dedicated Master AP or Member AP Behind NAT
    • 8.5 Checking Dedicated Master Status in the Unleashed Web Interface
    • 8.6 Smart Redundancy Configuration
      • 8.6.1 Smart Redundancy Setup Overview
      • 8.6.2 Configuring Dedicated Master for Smart Redundancy
        • 8.6.2.1 Smart Redundancy Setup Through Auto Mode
        • 8.6.2.2 Smart Redundancy Setup Through Manual Mode
        • 8.6.2.3 Smart Redundancy Setup Through the Command Line Interface
      • 8.6.3 Checking the Standby Dedicated Master
      • 8.6.4 Disabling Smart Redundancy
        • 8.6.4.1 Disabling Smart Redundancy from the Primary Dedicated Master
        • 8.6.4.2 Disabling Smart Redundancy from the Standby Dedicated Master
  • 9 WLAN Configuration
    • 9.1 WLAN Configuration Overview
    • 9.2 WLAN Usage Types
    • 9.3 Creating a New WLAN
    • 9.5 802.1X EAP WLANs
      • 9.5.1 802.1X WLAN Survivability
    • 9.6 Guest WLANs
      • 9.6.1 Deploying a Guest WLAN
      • 9.6.3 Configuring Email Server Settings
      • 9.6.4 Configuring SMS Server Settings
      • 9.6.5 Creating a Guest Pass Operator
      • 9.6.6 Configuring Guest Subnet Restrictions
      • 9.6.7 Using the BYOD Onboarding Portal
      • 9.6.8 Working with Guest Passes
        • 9.6.8.1 Generating a Guest Pass
        • 9.6.8.2 Guest Pass Self-Service
          • 9.6.8.2.1 Enabling Guest Pass Self-Service
            • 9.6.8.2.1.1 Requiring Sponsor Approval for Self-Service Guest Pass Authentication
        • 9.6.8.3 Controlling Guest Pass Generation Privileges
        • 9.6.8.4 Generating and Delivering a Single Guest Pass
        • 9.6.8.5 Generating and Printing Multiple Guest Passes at Once
        • 9.6.8.6 Creating a Guest Pass Profile
        • 9.6.8.7 Monitoring Generated Guest Passes
        • 9.6.8.8 Creating a Custom Guest Pass Printout
          • 9.6.8.8.1 Guest Pass Printout Tokens
        • 9.6.8.9 Customizing the Guest Pass Email Content
        • 9.6.8.10 Customizing the Guest Pass SMS Content
      • 9.6.9 Social Media WLANs
        • 9.6.9.1 Facebook
          • 9.6.9.1.1 OAuth Setup Procedure for Facebook Social Media Login
        • 9.6.9.2 Google/Google+
          • 9.6.9.2.1 OAuth Setup Procedure for Google+ Social Media Login
        • 9.6.9.3 LinkedIn
          • 9.6.9.3.1 OAuth Setup Procedure for LinkedIn Social Media Login
        • 9.6.9.4 Microsoft Live
          • 9.6.9.4.1 OAuth Setup Procedure for Microsoft Live Social Media Login
      • 9.6.10 Guest Access Walled Garden
    • 9.7 Hotspot WLANs
    • 9.8 Configuring Global WLAN Settings
    • 9.9 Editing an Existing WLAN
    • 9.10 Using a QR Code to Join a Wi-Fi Network
    • 9.11 Deleting a WLAN
    • 9.12 Disabling a WLAN Temporarily
  • 10 Advanced WLAN Configuration
    • 10.1 Advanced WLAN Configuration Overview
    • 10.2 Configuring Advanced WLAN Options
    • 10.3 Zero-IT and DPSK Settings
      • 10.3.1 Enabling Zero-IT for a WLAN
      • 10.3.2 Enabling DPSK for a WLAN
        • 10.3.2.1 DPSK Functionality for Legacy and Non-Legacy Devices
        • 10.3.2.2 Using External DPSK with RADIUS Authentication
          • 10.3.2.2.1 External DPSK RADIUS Attribute Value Pairs
    • 10.4 WLAN Priority Settings
      • 10.4.1 BSS Priority
    • 10.5 Access Control Settings
      • 10.5.1 QoS Mirroring
    • 10.6 Application Policies
      • 10.6.1 Creating an Application Control Policy
    • 10.7 Radio Control Settings
      • 10.7.1 Creating Separate WLANs for 2.4, 5, and 6 GHz Radios
    • 10.8 Other Advanced WLAN Settings
      • 10.8.1 Configuring Client Isolation Allowlists
      • 10.8.2 Bypass Apple CNA
  • 11 Access Point Configuration
    • 11.1 Access Points Configuration Overview
    • 11.2 Show Mesh Topology
    • 11.4 Show Client Info
    • 11.6 Show Events and Alarms
    • 11.8 Configuring Global AP Settings
      • 11.8.1 Radio (2.4G)
      • 11.8.2 Radio (5G)
      • 11.8.3 Radio (6G)
        • 11.8.3.1 Configuring the 6 GHz Radio
          • 11.8.3.1.1 Support for 6 GHz Radio
          • 11.8.3.1.2 Support for 320 MHz channelization
      • 11.8.4 Other
        • 11.8.4.1 Modifying Model Specific Controls
        • 11.8.4.2 Disabling Access Point LEDs
    • 11.9 Monitoring an Individual AP
      • 11.9.1 Show Client Info
      • 11.9.3 Show WLANs Info
      • 11.9.5 Show AP Info
      • 11.9.7 Show Events and Alarms
      • 11.9.9 Client Status and Traffic Graphs
    • 11.11 Configuring an Individual AP
      • 11.11.1 Renaming an AP
    • 11.12 Working with AP Groups
      • 11.12.1 Viewing AP Group Members
      • 11.12.2 Modifying the System Default AP Group
      • 11.12.3 Creating a New AP Group
      • 11.12.4 Modifying Model Specific Controls
      • 11.12.5 Configuring AP Ethernet Ports
        • 11.12.5.1 Designating Ethernet Port Type
          • 11.12.5.1.1 Trunk Ports
          • 11.12.5.1.2 Access Ports
          • 11.12.5.1.3 General Ports
        • 11.12.5.2 Using Port Based 802.1X
    • 11.13 Restarting an AP
    • 11.14 Removing an AP
  • 12 ICX Switch Management
    • 12.1 ICX Switch Management Overview
    • 12.2 Preparing an ICX Switch for Unleashed Management
    • 12.3 Approving a New Switch to Join Unleashed
    • 12.4 Monitoring Connected ICX Switches
      • 12.4.1 Accessing the RUCKUS Switch Home Page
    • 12.5 Managing Switch Ports
    • 12.6 Audio-Visual Profile Support for an ICX Switch
      • 12.6.1 AV Profile Overview
      • 12.6.2 Creating an AV Profile on an ICX Switch
    • 12.7 Fanless Mode Support for an ICX Switch
      • 12.7.1 Enabling Fanless Mode on an ICX Switch
    • 12.8 Backing up and Restoring a Switch Configuration
    • 12.9 Backing up and Restoring a Switch List
    • 12.10 Upgrading ICX Switch Firmware
  • 13 Working with Clients
    • 13.1 Client Management Overview
    • 13.2 Viewing the Clients List
    • 13.3 Renaming a Client
    • 13.4 Deleting a Client
    • 13.5 Permanently Blocking a Client Device
    • 13.6 Marking a Client as a Favorite
    • 13.7 Running a Speed Performance Test on a Wireless Client
      • 13.7.1 iPerf3 Integration in Unleashed
    • 13.8 Client Connection Troubleshooting
    • 13.9 Marking a Client as a Legacy Device
    • 13.10 Adding User Accounts to the Internal User Database
    • 13.11 Authenticating Clients Using an External Database
  • 14 Configuring Admin & Services Settings
    • 14.1 Admin & Services Overview
    • 14.2 System Settings
      • 14.2.1 System Info Settings
        • 14.2.1.1 Changing the System Name
        • 14.2.1.2 Generating an Unleashed ID
        • 14.2.1.3 Designating a Preferred Master AP
        • 14.2.1.4 Disabling WLAN Service on the Master AP
        • 14.2.1.5 Configuring Global Access Point Policies
          • 14.2.1.6 Enabling Automatic Switch Approval
          • 14.2.1.7 Configuring Email Server Settings
          • 14.2.1.8 Configuring SMS Server Settings
        • 14.2.2 IP Settings
          • 14.2.2.1 Configuring Device IP Address Settings
            • 14.2.2.1.1 Gateway Mode
              • 14.2.2.1.1.1 Configuring Gateway Mode
              • 14.2.2.1.1.2 Gateway Mode Limitations and Considerations
            • 14.2.2.1.2 DHCP Server
              • 14.2.2.1.2.1 DHCP Client List
              • 14.2.2.1.2.2 Reserve DHCP Client IPs
            • 14.2.2.1.3 Configuring a Management Interface
          • 14.2.2.2 Configuring a Management Access Control
        • 14.2.3 Configuring the System Time
          • 14.2.3.1 Configuring a User-Defined Time Zone
        • 14.2.4 Setting the Country Code
          • 14.2.4.1 Channel Optimization
          • 14.2.4.2 Channel Mode
        • 14.2.5 Configuring User Roles
        • 14.2.6 Adding New Users to the Local Database
        • 14.2.7 Changing an Existing User Account
        • 14.2.8 Importing Users into the Local Database using CSV File
          • 14.2.8.1 Limitations and Considerations for CSV Import
        • 14.2.9 Deleting a User Record
        • 14.2.10 Changing User Password
        • 14.2.11 Mesh Networking
          • 14.2.11.1 Overview of Smart Mesh Networking
          • 14.2.11.2 Supported Mesh Topologies
          • 14.2.11.3 Configuring Mesh Settings
            • 14.2.11.3.1 Zero Touch Mesh
            • 14.2.11.3.2 Onboarding Mesh APs with Zero Touch Mesh
          • 14.2.11.4 ARP Broadcast Filter
          • 14.2.11.5 Configuring Mesh Topology Detection
        • 14.2.12 Enabling Log Delivery to Remote Syslog Server
      • 14.3 Services
        • 14.3.1 AAA Servers
          • 14.3.1.1 Configuring AAA Servers
            • 14.3.1.1.1 Limitations on configuring AAA Servers
          • 14.3.1.2 Testing Authentication Settings
        • 14.3.2 Access Control
          • 14.3.2.1 Creating a Layer 2/MAC Address Access Control List
          • 14.3.2.2 Creating a Layer 3/Layer 4/IP Address Access Control List
          • 14.3.2.3 Configuring Device Access Policies
          • 14.3.2.4 Configuring Client Isolation Allow Lists
        • 14.3.3 Application Recognition and Control
          • 14.3.3.1 Application Overview
          • 14.3.3.2 Application Policy
          • 14.3.3.3 Applying an Application Policy to a WLAN
          • 14.3.3.4 User Defined Applications
            • 14.3.3.4.1 IP Based User Defined Applications
            • 14.3.3.4.2 Port Based User Defined Applications
        • 14.3.4 Bonjour Gateway
          • 14.3.4.1 Creating a Bonjour Gateway Service
          • 14.3.4.2 Deploying a Bonjour Service to an AP
        • 14.3.5 Dynamic PSK
          • 14.3.5.1 Generating DPSKs in Batch
          • 14.3.5.2 Uploading a Dynamic PSK Profile
            • 14.3.5.2.1 DPSK Rules
        • 14.3.6 Guest Access Services
        • 14.3.7 Hotspot Services
          • 14.3.7.1 Creating a Hotspot Service
          • 14.3.7.2 Assigning a WLAN to Provide Hotspot Service
        • 14.3.8 Radio Control
          • 14.3.8.1 Self Healing
          • 14.3.8.2 Background Scanning
          • 14.3.8.3 Client Load Balancing
            • 14.3.8.3.1 ACLB and ABB
            • 14.3.8.3.2 Enabling Load Balancing Globally
            • 14.3.8.3.3 Enabling Band Balancing Globally
            • 14.3.8.3.4 Disabling Load and Band Balancing for a WLAN
          • 14.3.8.4 Radar Avoidance Pre-Scanning
        • 14.3.9 WIPS
          • 14.3.9.1 Denial of Service (DoS)
          • 14.3.9.2 Intrusion Detection and Prevention
            • 14.3.9.2.1 Rogue Access Points
              • 14.3.9.2.1.1 Managing Rogue Devices
              • 14.3.9.2.1.2 Rogue AP Detection
          • 14.3.9.3 Rogue DHCP Server Detection
        • 14.3.10 URL Filtering
          • 14.3.10.1 Creating a URL Filtering Profile
          • 14.3.10.2 Applying a URL Filtering Policy to a WLAN
          • 14.3.10.3 Working with URL Filtering Licenses
        • 14.3.11 Wi-Fi Calling
          • 14.3.11.1 Creating a Wi-Fi Calling Profile
          • 14.3.11.2 Enabling Wi-Fi Calling for a WLAN
        • 14.3.12 Tunnel Configuration
      • 14.4 Administration Settings
        • 14.4.1 Preferences
        • 14.4.2 Backup and Restore
          • 14.4.2.1 Restore to Factory Settings
          • 14.4.2.2 Rediscovering the Unleashed AP on the Network
        • 14.4.3 Upgrade
          • 14.4.3.1 Online Upgrade
          • 14.4.3.2 Local Upgrade
        • 14.4.4 Diagnostics
          • 14.4.4.1 Viewing Alarms
          • 14.4.4.2 Viewing System Event Messages
          • 14.4.4.3 Configuring Debug Logs
          • 14.4.4.4 Saving System Logs to Your Computer
          • 14.4.4.6 SpeedFlex Service
          • 14.4.4.7 Client Connection Troubleshooting
          • 14.4.4.8 Saving Client Connection Logs
          • 14.4.4.9 Capturing Remote Packets
        • 14.4.5 Working with SSL Certificates
          • 14.4.5.1 Generating a Certificate Signing Request
          • 14.4.5.2 Creating a Certificate Request File
          • 14.4.5.3 Importing an SSL Certificate
          • 14.4.5.4 SSL Certificate Advanced Options
        • 14.4.6 Testing Network Connectivity
        • 14.4.7 Network Management
          • 14.4.7.1 SNMPv2
          • 14.4.7.2 SNMPv3
          • 14.4.7.3 Enabling SNMP Trap Notifications
          • 14.4.7.4 Enabling Management via Unleashed Multi-Site Manager
          • 14.4.7.5 Configuring Alarm Event Notification Settings
        • 14.4.8 Enabling Remote Management
        • 14.4.9 Technical Support
    • 15 Remote Portal Support
    • 16 Unleashed Access Point Power Supply Considerations
      • 16.1 AP Power Warnings
      • 16.2 Power Limitations by PoE Mode and AP Model

    Introducing RUCKUS Unleashed

    In this section:

    1. Overview
    2. Network Overview
    3. Feature Parity with ZoneDirector
    4. Limitations and Deviations from ZoneDirector
    5. RUCKUS Unleashed-Only Features
    6. Supported Access Points

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