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RUCKUS Unleashed 200.16 User Guide

Preface Ruckus
- 3 Contact Information, Resources, and Conventions
  - 3.1 Contacting RUCKUS Customer Services and Support
  - 3.2 Document Feedback
  - 3.3 RUCKUS Product Documentation Resources
  - 3.4 Online Training Resources
  - 3.5 Document Conventions
  - 3.6 Command Syntax Conventions
- 4 About This Guide
  - 4.1 New in This Document
5 Introducing RUCKUS Unleashed
- 5.1 Overview
- 5.2 Network Overview
- 5.3 Feature Parity with ZoneDirector
- 5.4 Limitations and Deviations from ZoneDirector
- 5.5 RUCKUS Unleashed-Only Features
- 5.6 Supported Access Points
  - 5.6.1 H350
  - 5.6.2 H550
  - 5.6.3 R350
  - 5.6.4 R350e
  - 5.6.5 R550
  - 5.6.6 R650
  - 5.6.7 R750
  - 5.6.8 R770
  - 5.6.9 R850
  - 5.6.10 T350 Family
  - 5.6.11 T350SE
  - 5.6.12 T750
  - 5.6.13 T750SE
6 Setting Up an Unleashed Wi-Fi Network
- 6.1 Overview of the Setup Process
- 6.2 Step 1: Unpack and Install the Unleashed Master AP
- 6.3 Step 2: Configure Your Unleashed Network
  - 6.3.1 Step 2a: Setup Using the Mobile App
  - 6.3.2 Step 2b: Setup Using a Web Browser
    - 6.3.2.1 Advanced Install
    - 6.3.2.2 UMM Install
    - 6.3.2.3 Installation with Local Upgrade
  - 6.3.3 Step 2c: Setup Using the Command Line Interface
- 6.4 Step 3: Customize Your Wireless LANs
- 6.5 Step 4: Deploy Additional Unleashed Member Access Points
7 Using the Admin Interface
8 Dedicated Master Configuration
9 WLAN Configuration
- 9.1 WLAN Configuration Overview
- 9.2 WLAN Usage Types
- 9.3 Creating a New WLAN
- 9.5 802.1X EAP WLANs
  - 9.5.1 802.1X WLAN Survivability
- 9.6 Guest WLANs
  - 9.6.1 Deploying a Guest WLAN
  - 9.6.3 Configuring Email Server Settings
  - 9.6.4 Configuring SMS Server Settings
  - 9.6.5 Creating a Guest Pass Operator
  - 9.6.6 Configuring Guest Subnet Restrictions
  - 9.6.7 Using the BYOD Onboarding Portal
  - 9.6.8 Working with Guest Passes
    - 9.6.8.1 Generating a Guest Pass
    - 9.6.8.2 Guest Pass Self-Service
      - 9.6.8.2.1 Enabling Guest Pass Self-Service
        
        9.6.8.2.1.1 Requiring Sponsor Approval for Self-Service Guest Pass Authentication
    - 9.6.8.3 Controlling Guest Pass Generation Privileges
    - 9.6.8.4 Generating and Delivering a Single Guest Pass
    - 9.6.8.5 Generating and Printing Multiple Guest Passes at Once
    - 9.6.8.6 Creating a Guest Pass Profile
    - 9.6.8.7 Monitoring Generated Guest Passes
    - 9.6.8.8 Creating a Custom Guest Pass Printout
      - 9.6.8.8.1 Guest Pass Printout Tokens
    - 9.6.8.9 Customizing the Guest Pass Email Content
    - 9.6.8.10 Customizing the Guest Pass SMS Content
  - 9.6.9 Social Media WLANs
    - 9.6.9.1 Facebook
      - 9.6.9.1.1 OAuth Setup Procedure for Facebook Social Media Login
    - 9.6.9.2 Google/Google+
      - 9.6.9.2.1 OAuth Setup Procedure for Google+ Social Media Login
    - 9.6.9.3 LinkedIn
      - 9.6.9.3.1 OAuth Setup Procedure for LinkedIn Social Media Login
    - 9.6.9.4 Microsoft Live
      - 9.6.9.4.1 OAuth Setup Procedure for Microsoft Live Social Media Login
  - 9.6.10 Guest Access Walled Garden
- 9.7 Hotspot WLANs
- 9.8 Configuring Global WLAN Settings
- 9.9 Editing an Existing WLAN
- 9.10 Using a QR Code to Join a Wi-Fi Network
- 9.11 Deleting a WLAN
- 9.12 Disabling a WLAN Temporarily
10 Advanced WLAN Configuration
- 10.1 Advanced WLAN Configuration Overview
- 10.2 Configuring Advanced WLAN Options
- 10.3 Zero-IT and DPSK Settings
  - 10.3.1 Enabling Zero-IT for a WLAN
  - 10.3.2 Enabling DPSK for a WLAN
    - 10.3.2.1 DPSK Functionality for Legacy and Non-Legacy Devices
    - 10.3.2.2 Using External DPSK with RADIUS Authentication
      - 10.3.2.2.1 External DPSK RADIUS Attribute Value Pairs
- 10.4 WLAN Priority Settings
  - 10.4.1 BSS Priority
- 10.5 Access Control Settings
  - 10.5.1 QoS Mirroring
- 10.6 Application Policies
  - 10.6.1 Creating an Application Control Policy
- 10.7 Radio Control Settings
  - 10.7.1 Creating Separate WLANs for 2.4, 5, and 6 GHz Radios
- 10.8 Other Advanced WLAN Settings
  - 10.8.1 Configuring Client Isolation Allowlists
  - 10.8.2 Bypass Apple CNA
11 Access Point Configuration
- 11.1 Access Points Configuration Overview
- 11.2 Show Mesh Topology
- 11.4 Show Client Info
- 11.6 Show Events and Alarms
- 11.8 Configuring Global AP Settings
  - 11.8.1 Radio (2.4G)
  - 11.8.2 Radio (5G)
  - 11.8.3 Radio (6G)
    - 11.8.3.1 Configuring the 6 GHz Radio
      - 11.8.3.1.1 Support for 6 GHz Radio
      - 11.8.3.1.2 Support for 320 MHz channelization
  - 11.8.4 Other
    - 11.8.4.1 Modifying Model Specific Controls
    - 11.8.4.2 Disabling Access Point LEDs
- 11.9 Monitoring an Individual AP
  - 11.9.1 Show Client Info
  - 11.9.3 Show WLANs Info
  - 11.9.5 Show AP Info
  - 11.9.7 Show Events and Alarms
  - 11.9.9 Client Status and Traffic Graphs
- 11.11 Configuring an Individual AP
  - 11.11.1 Renaming an AP
- 11.12 Working with AP Groups
  - 11.12.1 Viewing AP Group Members
  - 11.12.2 Modifying the System Default AP Group
  - 11.12.3 Creating a New AP Group
  - 11.12.4 Modifying Model Specific Controls
  - 11.12.5 Configuring AP Ethernet Ports
    - 11.12.5.1 Designating Ethernet Port Type
      - 11.12.5.1.1 Trunk Ports
      - 11.12.5.1.2 Access Ports
      - 11.12.5.1.3 General Ports
    - 11.12.5.2 Using Port Based 802.1X
- 11.13 Restarting an AP
- 11.14 Removing an AP
12 ICX Switch Management
- 12.1 ICX Switch Management Overview
- 12.2 Preparing an ICX Switch for Unleashed Management
- 12.3 Approving a New Switch to Join Unleashed
- 12.4 Monitoring Connected ICX Switches
  - 12.4.1 Accessing the RUCKUS Switch Home Page
- 12.5 Managing Switch Ports
- 12.6 Audio-Visual Profile Support for an ICX Switch
  - 12.6.1 AV Profile Overview
  - 12.6.2 Creating an AV Profile on an ICX Switch
- 12.7 Fanless Mode Support for an ICX Switch
  - 12.7.1 Enabling Fanless Mode on an ICX Switch
- 12.8 Backing up and Restoring a Switch Configuration
- 12.9 Backing up and Restoring a Switch List
- 12.10 Upgrading ICX Switch Firmware
13 Working with Clients
- 13.1 Client Management Overview
- 13.2 Viewing the Clients List
- 13.3 Renaming a Client
- 13.4 Deleting a Client
- 13.5 Permanently Blocking a Client Device
- 13.6 Marking a Client as a Favorite
- 13.7 Running a Speed Performance Test on a Wireless Client
  - 13.7.1 iPerf3 Integration in Unleashed
- 13.8 Client Connection Troubleshooting
- 13.9 Marking a Client as a Legacy Device
- 13.10 Adding User Accounts to the Internal User Database
- 13.11 Authenticating Clients Using an External Database
14 Configuring Admin & Services Settings
- 14.1 Admin & Services Overview
- 14.2 System Settings
  - 14.2.1 System Info Settings
    - 14.2.1.1 Changing the System Name
    - 14.2.1.2 Generating an Unleashed ID
    - 14.2.1.3 Designating a Preferred Master AP
    - 14.2.1.4 Disabling WLAN Service on the Master AP
    - 14.2.1.5 Configuring Global Access Point Policies
    - 14.2.1.6 Enabling Automatic Switch Approval
    - 14.2.1.7 Configuring Email Server Settings
    - 14.2.1.8 Configuring SMS Server Settings
  - 14.2.2 IP Settings
    - 14.2.2.1 Configuring Device IP Address Settings
      - 14.2.2.1.1 Gateway Mode
        
        14.2.2.1.1.1 Configuring Gateway Mode
        
        14.2.2.1.1.2 Gateway Mode Limitations and Considerations
      - 14.2.2.1.2 DHCP Server
        
        14.2.2.1.2.1 DHCP Client List
        
        14.2.2.1.2.2 Reserve DHCP Client IPs
      - 14.2.2.1.3 Configuring a Management Interface
    - 14.2.2.2 Configuring a Management Access Control
  - 14.2.3 Configuring the System Time
    - 14.2.3.1 Configuring a User-Defined Time Zone
  - 14.2.4 Setting the Country Code
    - 14.2.4.1 Channel Optimization
    - 14.2.4.2 Channel Mode
  - 14.2.5 Configuring User Roles
  - 14.2.6 Adding New Users to the Local Database
  - 14.2.7 Changing an Existing User Account
  - 14.2.8 Importing Users into the Local Database using CSV File
    - 14.2.8.1 Limitations and Considerations for CSV Import
  - 14.2.9 Deleting a User Record
  - 14.2.10 Changing User Password
  - 14.2.11 Mesh Networking
    - 14.2.11.1 Overview of Smart Mesh Networking
    - 14.2.11.2 Supported Mesh Topologies
    - 14.2.11.3 Configuring Mesh Settings
      - 14.2.11.3.1 Zero Touch Mesh
      - 14.2.11.3.2 Onboarding Mesh APs with Zero Touch Mesh
    - 14.2.11.4 ARP Broadcast Filter
    - 14.2.11.5 Configuring Mesh Topology Detection
  - 14.2.12 Enabling Log Delivery to Remote Syslog Server
- 14.3 Services
  - 14.3.1 AAA Servers
    - 14.3.1.1 Configuring AAA Servers
      - 14.3.1.1.1 Limitations on configuring AAA Servers
    - 14.3.1.2 Testing Authentication Settings
  - 14.3.2 Access Control
    - 14.3.2.1 Creating a Layer 2/MAC Address Access Control List
    - 14.3.2.2 Creating a Layer 3/Layer 4/IP Address Access Control List
    - 14.3.2.3 Configuring Device Access Policies
    - 14.3.2.4 Configuring Client Isolation Allow Lists
  - 14.3.3 Application Recognition and Control
    - 14.3.3.1 Application Overview
    - 14.3.3.2 Application Policy
    - 14.3.3.3 Applying an Application Policy to a WLAN
    - 14.3.3.4 User Defined Applications
      - 14.3.3.4.1 IP Based User Defined Applications
      - 14.3.3.4.2 Port Based User Defined Applications
  - 14.3.4 Bonjour Gateway
    - 14.3.4.1 Creating a Bonjour Gateway Service
    - 14.3.4.2 Deploying a Bonjour Service to an AP
  - 14.3.5 Dynamic PSK
    - 14.3.5.1 Generating DPSKs in Batch
    - 14.3.5.2 Uploading a Dynamic PSK Profile
      - 14.3.5.2.1 DPSK Rules
  - 14.3.6 Guest Access Services
  - 14.3.7 Hotspot Services
    - 14.3.7.1 Creating a Hotspot Service
    - 14.3.7.2 Assigning a WLAN to Provide Hotspot Service
  - 14.3.8 Radio Control
    - 14.3.8.1 Self Healing
    - 14.3.8.2 Background Scanning
    - 14.3.8.3 Client Load Balancing
      - 14.3.8.3.1 ACLB and ABB
      - 14.3.8.3.2 Enabling Load Balancing Globally
      - 14.3.8.3.3 Enabling Band Balancing Globally
      - 14.3.8.3.4 Disabling Load and Band Balancing for a WLAN
    - 14.3.8.4 Radar Avoidance Pre-Scanning
  - 14.3.9 WIPS
    - 14.3.9.1 Denial of Service (DoS)
    - 14.3.9.2 Intrusion Detection and Prevention
      - 14.3.9.2.1 Rogue Access Points
        
        14.3.9.2.1.1 Managing Rogue Devices
        
        14.3.9.2.1.2 Rogue AP Detection
    - 14.3.9.3 Rogue DHCP Server Detection
  - 14.3.10 URL Filtering
    - 14.3.10.1 Creating a URL Filtering Profile
    - 14.3.10.2 Applying a URL Filtering Policy to a WLAN
    - 14.3.10.3 Working with URL Filtering Licenses
  - 14.3.11 Wi-Fi Calling
    - 14.3.11.1 Creating a Wi-Fi Calling Profile
    - 14.3.11.2 Enabling Wi-Fi Calling for a WLAN
  - 14.3.12 Tunnel Configuration
- 14.4 Administration Settings
  - 14.4.1 Preferences
  - 14.4.2 Backup and Restore
    - 14.4.2.1 Restore to Factory Settings
    - 14.4.2.2 Rediscovering the Unleashed AP on the Network
  - 14.4.3 Upgrade
    - 14.4.3.1 Online Upgrade
    - 14.4.3.2 Local Upgrade
  - 14.4.4 Diagnostics
    - 14.4.4.1 Viewing Alarms
    - 14.4.4.2 Viewing System Event Messages
    - 14.4.4.3 Configuring Debug Logs
    - 14.4.4.4 Saving System Logs to Your Computer
    - 14.4.4.6 SpeedFlex Service
    - 14.4.4.7 Client Connection Troubleshooting
    - 14.4.4.8 Saving Client Connection Logs
    - 14.4.4.9 Capturing Remote Packets
  - 14.4.5 Working with SSL Certificates
    - 14.4.5.1 Generating a Certificate Signing Request
    - 14.4.5.2 Creating a Certificate Request File
    - 14.4.5.3 Importing an SSL Certificate
    - 14.4.5.4 SSL Certificate Advanced Options
  - 14.4.6 Testing Network Connectivity
  - 14.4.7 Network Management
    - 14.4.7.1 SNMPv2
    - 14.4.7.2 SNMPv3
    - 14.4.7.3 Enabling SNMP Trap Notifications
    - 14.4.7.4 Enabling Management via Unleashed Multi-Site Manager
    - 14.4.7.5 Configuring Alarm Event Notification Settings
  - 14.4.8 Enabling Remote Management
  - 14.4.9 Technical Support
15 Remote Portal Support
16 Unleashed Access Point Power Supply Considerations
- 16.1 AP Power Warnings
- 16.2 Power Limitations by PoE Mode and AP Model

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