System Logs for Support

If you request assistance from RUCKUS team, you may be asked to gather information about remote management services to help troubleshoot the issue. System logs may need to be generated.

Complete the following steps to download system logs:

  1. Go to Administration > Support.
  2. Click the Download Full Logs option.

    If you would like to change the settings for Map key, ACL, Logo, and Site Admin domain re-assignment, contact the RUCKUS team.

In this section:

  1. Viewing System Logs
  2. Emailing a Copy of the System Log File
Parent topic: Administration Overview