Configuring Alarm Settings

Go to System > Alarm Settings. The Alarm Settings page appears.

In the Email Notification section, configure the email notification groups, selecting the alarm severities that will trigger an email and the recipient email addresses. To create a new email notification, click Create under the Email Notification section and then:

In Severity Criteria, select the checkboxes for the alarm severities for which you want to send email notifications: options include Critical, Major, Minor, and Warning.

Enter the recipient email addresses; use a semi-colon (;) to separate multiple email addresses.

Note: To edit an existing email group, click Edit under the Email Notification section, then modify the Severity Criteria options, the email addresses, and the options within the tabs, as necessary.

From the Select Groups tab, select the wireless groups to be monitored from the list so that email notifications are sent for the alarms generated for these networks and click Save.

From the Select Network tab, select the network to be monitored from the list so that email notifications are sent for the alarms generated for these networks.

From the Select Alarm Type tab, select the alarm types which you want to generate for the selected networks.

In the SMS Notification section, enter the phone numbers to which alarm notifications are sent and alarm severities.

To create a new SMS notification group, click Create under the SMS Notification section and then:
- In Severity Criteria, select the check boxes for the alarm severity that you want to send notifications for: options include Critical, Major, Minor and Warning.
- Enter the phone numbers to send notifications using a semi-colon (;) to separate multiple phone numbers.
Note: You should provide the complete phone number, including the country code.

From the Select Groups tab, select the wireless groups to be monitored from the list so that SMS notifications are sent for the alarms generated for these networks and click Save.

From the Select Network tab, select the network to be monitored from the list so that SMS notifications are sent for the alarms generated for these networks and click Save. .

From the Select Alarm Type tab, select the alarm types which you want to generate for the selected networks and click Save.

In the User Customized Alarm section configure the alarm types by assigning a severity level and setting a threshold value to each alarm type.

Among others, these alarms include:

AP # of channel changes: Triggered when the number of channel changes per AP crosses either of the specified thresholds.

AP # of clients: Triggered when the number of clients per AP crosses either of the specified thresholds.

AP # of reboot: Triggered when the number of reboots per AP crosses either of the specified thresholds.

AP lost : Triggered when an AP lost heartbeat event and not recovered within the specified minutes.

AP lost connection: Triggered when an AP is continuously disconnected for the either of the specified thresholds (numbers of hours).

AP traffic: Triggered when traffic on an AP crosses either of the specified thresholds (traffic in MB).

Controller CPU usage: Triggered when CPU usage on remote management services for Unleashed crosses either of the specified thresholds (CPU usage percentage).

Click the Save button in the User Customized Alarm section.

Configure the Event Selection section by selecting (enabling) events that trigger alarms.

Events are categorized into the following tabs:

System Admin

Mesh

Configuration

Client

AP Admin

Switch

Select each tab under the Event Selection section, and then select the check boxes for events that trigger alarms. You can also change the severity level that is assigned to each event.

Click the Save button in the Event Selection section.

RUCKUS Remote management services for Unleashed User Guide, 1.0 800-73641-001 Rev A

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