Monitoring Access Points

When you select an AP from the list, contextual tabs appear at the bottom of the page.

The following table helps you to understand the real-time information about the AP.

Additionally, you can select an AP and click More to perform the following operations as required:

  • Select ALL - Selects all the APs in the list.
  • Deselect All- Clears all selection from the list.
  • Troubleshooting > Client Connection - Connects to client devices and analyze network connection issues in real-time. See, Troubleshooting Client Connections.
  • Troubleshooting > Spectrum Analysis - Troubleshoots issues remotely, identify sources of interferences within the network and allow administrators access to the RF health of the network environment. See, Troubleshooting through Spectrum Analysis.
  • Restart - Restarts an access point remotely from the web interface.
  • Lock - Disables all WLAN services on the AP and disconnect all wireless users associated with those WLAN services temporarily.
  • Unlock - Makes all WLAN services available.
  • Import Batch Provisioning APs - Import the provisioning file. See, Options for Provisioning and Swapping APs
  • Import Swapping APs - Manually trigger the swapping of two APs by clicking the swap action in the row. See, Options for Provisioning and Swapping APs
  • Export All Batch Provisioning APs Downloads a CSV file that lists all APs that have been provisioned.. See, Options for Provisioning and Swapping APs
  • Export All Swapping APs - Downloads a CSV file that lists all APs that have been swapped. See, Options for Provisioning and Swapping APs
  • Download Support Log - Downloads support log.
  • Trigger AP Binary Log - Triggers binary log for the selected AP.
  • Trigger Preferred Node - Triggers an AP that belongs to the current zone to connect to the preferred node. See Triggering a Preferred Node.
  • Download CM Support Log - Downloads Cable Momdem support log.
  • Restart Cable Modem - Restarts the cable modem. The AP will disconnect from the network for a short period. The AP will disconnect from the network for a short period.
  • Reset Cable Modem - Resets the cable modem.
  • Reset Cable Modem to Factory Default - Resets the cable modem to factory default settings.
  • Untag Critical APs - Stating APs as non-critical. See, Tagging Critical APs.
  • Swap - Swaps current AP to swap-in AP. See, Editing Swap Configuration
  • 5.0 Update
    Switch Over Clusters - Moves APs between clusters. See Configuring AP Switchover.
  • Approve - Approves AP and completes registering. See, Working with AP Registration Rules.