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Cloudpath Enrollment System Deployment Administration Guide, 5.12R3 800-73483-001 Rev A

  • 3 What's New in This Document
  • 4 Cloudpath Security and Management Platform
    • 4.1 Cloudpath Security and Management Platform
    • 4.2 What is Cloudpath
    • 4.3 What Cloudpath Provides
    • 4.4 Guest Users
  • 5 Workflow Engine
    • 5.1 Workflow Building Blocks
    • 5.2 Available Workflow Plug-Ins
    • 5.3 Example Workflow with Two Branches
    • 5.4 Example Complex Workflow
  • 6 Enrollment Workflow Use Cases
    • 6.1 Overview
    • 6.2 Employee With IT Asset Authenticated to AD Group
    • 6.3 Employee With Personal Device Authenticated to AD Group
    • 6.4 Employee With Personal Device on Internet-Only VLAN
  • 7 Planning the Local Network Configuration
    • 7.1 Overview
    • 7.2 WPA2-Enterprise Infrastructure
    • 7.3 Setting Up SSIDs
    • 7.4 Setting Up Captive Portal Redirect
    • 7.5 Certificate Authority
    • 7.6 RADIUS Servers
      • 7.6.1 Onboard RADIUS Server
      • 7.6.2 Microsoft NPS Acting as a RADIUS Server
      • 7.6.3 External RADIUS Server
      • 7.6.4 RADIUS Proxy
      • 7.6.5 Additional Radius Configuration Options
    • 7.7 Supported Authentication Servers
    • 7.8 DNS
    • 7.9 Firewall Configuration
    • 7.10 Use Cases
  • 8 Deployment Scenarios
    • 8.1 Prerequisites for Configuring Cloudpath
      • 8.1.1 Deploying the Virtual Appliance to a VMware Server
      • 8.1.2 Retrieve OVA File
      • 8.1.3 Deploying the Virtual Appliance Using a VMware vCenter Client
        • 8.1.3.1 Application Properties (vCenter)
        • 8.1.3.2 Confirm Deployment Settings (vCenter)
    • 8.2 Deploying the Virtual Appliance to a Hyper-V Server
      • 8.2.1 Retrieve VHDX Image File
      • 8.2.2 Deploying the Virtual Appliance Using Hyper-V Manager
      • 8.2.3 Configure Virtual Processors
      • 8.2.4 Deploying the Virtual Appliance Using a Console-Based Client
        • 8.2.4.1 Service Account
      • 8.2.5 Test Network Connectivity
      • 8.2.6 How to Install VMware Tools
        • 8.2.6.1 From the vCenter Client
        • 8.2.6.2 From the Console
      • 8.2.7 How to Increase the Virtual Appliance Memory on VMware
      • 8.2.8 How to Expand the MySQL Partition Size
        • 8.2.8.1 From the vCenter Client
        • 8.2.8.2 From the Console
  • 9 Activate Account or Log In
    • 9.1 Overview
    • 9.2 Activate Account by Activation Code
    • 9.3 Set a Password for Account
    • 9.4 Activate Account by Credentials
  • 10 Initial System Setup
    • 10.1 Overview
    • 10.2 System Setup Wizard
      • 10.2.1 Setting Passwords for Onboard Database Users
    • 10.3 Publishing Tasks
    • 10.4 ToDo Items
  • 11 Enrollment Workflow
    • 11.1 Overview
    • 11.2 Workflow Basics
    • 11.3 Modifying a Workflow Template
    • 11.4 Creating a Workflow From a Blank Slate
      • 11.4.1 Acceptable Use Policy
      • 11.4.2 User Type Split
      • 11.4.3 Authentication to a Traditional Authentication Server
      • 11.4.4 Device Type Split
        • 11.4.4.1 Create a Filter in the Device Type Split
      • 11.4.5 Prompt for Voucher
      • 11.4.6 Device Configuration and Client Certificate
        • 11.4.6.1 Device Configuration
        • 11.4.6.2 Client Certificates
    • 11.5 Using the Timed Access Workflow Template
    • 11.6 Publishing the Enrollment Workflow
    • 11.7 How to Test a Published Workflow
    • 11.8 Cloning a Workflow
  • 12 Auto VLAN
    • 12.1 Using Auto VLAN
  • 13 Additional Plug-In Examples
    • 13.1 Charge User for Service
    • 13.2 Request Access from a Sponsor Online
    • 13.3 Request Access from a Sponsor Offline
    • 13.4 Using CAPTCHA Options With Out-of-Band Workflow Plugins
    • 13.5 Prompting Users to Name Their Device and Remove Old Devices
    • 13.6 Using Variables in a Workflow Split
    • 13.7 WiFi4EU Support Within the Display-a-Message Plugin
    • 13.8 Creating a Unit for a Property
  • 14 Ruckus Controller Integration for Cloudpath
    • 14.1 Overview
    • 14.2 Configuring Virtual SmartZone
    • 14.3 Configuring Unleashed
    • 14.4 Configuring ZoneDirector
    • 14.5 Creating the Secure SSID
  • 15 The Certificate Truststore
    • 15.1 Truststore Overview
    • 15.2 Recommended Method for Adding Certificates to the Cloudpath Truststore
    • 15.3 Cloudpath Connectivity with External Systems
  • 16 Troubleshooting Your Deployment
    • 16.1 Overview
    • 16.2 Connectivity Issues
    • 16.3 Issues with User Credentials
    • 16.4 DNS Issues
    • 16.5 OSCP Issues
    • 16.6 Certificate Issues
    • 16.7 NPS-Specific Troubleshooting
    • 16.8 Cloudpath Captive Portal Setup for Cisco Controller
      • 16.8.1 Define an ACL that allows access to the Cloudpath webpage
      • 16.8.2 Enable Portal Page on the Open SSID and Enforces the Preauthentication ACL
      • 16.8.3 Configure the Portal Page

Troubleshooting Your Deployment

In this section:

  1. Overview
  2. Connectivity Issues
  3. Issues with User Credentials
  4. DNS Issues
  5. OSCP Issues
  6. Certificate Issues
  7. NPS-Specific Troubleshooting
  8. Cloudpath Captive Portal Setup for Cisco Controller

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