DNS Issues

Verify that DNS is Working

Open a Command Prompt and enter the command: nslookup. The result should display the eth0 IP address of the Cloudpath virtual appliance.

Verify that DNS is Working

  1. Open a Command Prompt.
  2. Enter the command: nslookup
  3. At the nslookup prompt (">"), enter the command: set q=rr_type
  4. After the previous command completes, enter: 
    _ldap._tcp.dc._msdcs.Active_Directory_domain_name
Review the output of the SRV query to determine if the query succeeded or failed:
  • If the query succeeds, review the registered Service Location (SRV) resource record (RR)s returned in the query to determine if all domain controllers for your Active Directory domain are included and registered using valid IP addresses.
  • If the query fails, continue troubleshooting dynamic update or DNS server related issues to determine the exact cause of the problem.
Parent topic: Troubleshooting Your Deployment