MSP Customers

In this section:

1. Viewing MSP Customers
   You can view the MSP customers associated with your RUCKUS One account.
2. Adding an End Customer
   After setting up the customer portal, you can add your end customers and assign integrators or installers to your customers.
3. Editing an End Customer
   You can edit certain details of an end customer's information and configuration.
4. Assigning MSP Administrators to Multiple End Customers
   As an MSP, you can delegate MSP administrators to one or more customer accounts, either individually or via Privilege Groups. Delegation allows you to securely manage which MSP administrators have access to your customer accounts, improving efficiency and control.
5. Assigning Multiple Integrators to MSP Customers
   You can assign multiple Integrators to MSP end customers.
6. Assigning Multiple Installers to MSP Customers
   You can assign multiple Installer to MSP end customers.
7. Resending a Customer Invitation Email
   From the MSP Customers page, you can resend an invitation email message to an administrator.
8. Scheduling Firmware Update
   You can schedule the RUCKUS One AP firmware update according to your preferences.
9. Deleting an MSP End Customer
   When you delete an MSP end customer, customer data is erased from the database. Customer administrators will no longer be able to log in using their old credentials.
10. Deactivating an MSP End Customer
    You can deactivate an MSP end customer.
11. Reactivating an MSP End Customer
    You can reactivate an MSP end customer that you have deactivated earlier.
12. Deleting APs for an Inactive MSP Customer
    You can delete APs that belong to an MSP customer whose Service Status is Inactive.