RUCKUS One MSP Guide

• 3 Contact Information, Resources, and Conventions
  • 3.1 Contacting RUCKUS Customer Services and Support
  • 3.2 Document Feedback
  • 3.3 RUCKUS Product Documentation Resources
  • 3.4 Online Training Resources
  • 3.5 Document Conventions
  • 3.6 Command Syntax Conventions
• About This Guide
  • 4 About This Guide
    • 4.1 New in This Release
    • 4.2 Supported Software and Hardware
  • 5 RUCKUS One MSP Licensing Overview
  • 6 Support
  • 7 Agreements
  • 8 Overview
  • 9 Supported Verticals in RUCKUS One MSP
  • 10 RUCKUS One MSP Portal
  • 11 MSP User Operations
    • 11.1 MSP Customers
      • 11.1.1 Viewing MSP Customers
      • 11.1.2 Adding an End Customer
      • 11.1.3 Editing an End Customer
      • 11.1.4 Assigning MSP Administrators to Multiple End Customers
      • 11.1.5 Assigning Multiple Integrators to MSP Customers
      • 11.1.6 Assigning Multiple Installers to MSP Customers
      • 11.1.7 Resending a Customer Invitation Email
      • 11.1.8 Scheduling Firmware Update
      • 11.1.9 Deleting an MSP End Customer
      • 11.1.10 Deactivating an MSP End Customer
      • 11.1.11 Reactivating an MSP End Customer
    • 11.2 Viewing VAR Customers
    • 11.3 Managing Device Inventory
      • 11.3.1 Managing Pending AP Assets
    • 11.5 Subscriptions
      • 11.5.1 Viewing MSP Subscriptions
      • 11.5.2 Viewing and Assigning MSP Assigned Subscriptions
      • 11.5.3 Generating License Usage Report
      • 11.5.4 Activating Licenses for Managed Service Providers from the RUCKUS One Web Interface
      • 11.5.5 Licensing Compliance and Usage
        • 11.5.5.1 Managing License Compliance and Usage
    • 11.6 Tech Partners
      • 11.6.1 Logging In to RUCKUS One as an Integrator or Installer
      • 11.6.2 Adding an Integrator or Installer Account
      • 11.6.3 Viewing Integrator and Installer Accounts
      • 11.6.4 Editing an Integrator or Installer Account
    • 11.7 Configuration Template
      • 11.7.1 Adding and Managing Configuration Templates
        • 11.7.1.1 Applying a Configuration Template to an End Customer
        • 11.7.1.2 Viewing and Syncing Config Template Drifts
        • 11.7.1.3 Enforcing a Configuration Template
        • 11.7.1.4 Adding and Managing Tags
      • 11.7.2 Applying a Configuration Template Bundle
    • 11.8 Portal Settings
      • 11.8.1 Setting Up a Customer Portal
      • 11.8.2 Editing an MSP Customer Portal
    • 11.9 Administration
      • 11.9.1 Understanding Administrator Roles and Privileges
      • 11.9.2 Generating an Application Token
      • 11.9.3 Configuring Privacy Settings
      • 11.9.4 Configuring Email Notifications
      • 11.9.5 RBAC and ABAC Support
        • 11.9.5.1 Adding and Managing Custom Roles
          • 11.9.5.1.1 Management Scope for Permissions
        • 11.9.5.2 Adding and Managing a Custom Privilege Group
        • 11.9.5.3 Adding and Managing an SSO Group
        • 11.9.5.4 Adding and Managing an Administrator
      • 11.9.6 Setting Up RUCKUS One Login Access for SSO Group
        • 11.9.6.1 Configuring SAML SSO with Azure AD
        • 11.9.6.2 Enabling SSO with a Third-Party Provider
        • 11.9.6.3 Logging In Using the SSO Option
    • 11.10 Logging Out of the RUCKUS One Portal
  • 12 License Ownership of MSP HSP Properties
    • 12.1 Hospitality Solution Provider (HSP) License Ownership and Control
    • 12.2 Logging in to RUCKUS One as an HSP
    • 12.3 Adding and Managing the Brand Property
      • 12.3.1 Managing End Customers
    • 12.4 Managing End Customer Service Tiers in MSP HSP Edition and MSP MDU Edition
    • 12.5 Managing License Compliance and Usage in MSP HSP Edition and MSP MDU Edition
    • 12.6 Managing Service Tiers for Integrator or Installer Accounts in MSP HSP Edition and MSP MDU Edition
    • 12.7 Viewing MSP Subscriptions and Service Tiers in MSP HSP Edition and MSP MDU Edition
  • 13 Understanding the Multi-Dwelling Units (MDU) Dashboard
    • 13.1 Viewing Network Health
    • 13.2 Viewing Resident Experience
  • 14 Brand 360
    • 14.1 Brand 360 Overview