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RUCKUS One MSP Guide 800-73869-001 Rev D

  • 3 Contact Information, Resources, and Conventions
    • 3.1 Contacting RUCKUS Customer Services and Support
    • 3.2 Document Feedback
    • 3.3 RUCKUS Product Documentation Resources
    • 3.4 Online Training Resources
    • 3.5 Document Conventions
    • 3.6 Command Syntax Conventions
  • About This Guide
    • 4 About This Guide
      • 4.1 New in This Release
      • 4.2 Supported Software and Hardware
    • 5 RUCKUS One MSP Licensing Overview
    • 6 Support
    • 7 Agreements
    • 8 Overview
    • 9 Supported Verticals in RUCKUS One MSP
    • 10 RUCKUS One MSP Portal
    • 11 MSP User Operations
      • 11.1 MSP Customers
        • 11.1.1 Viewing MSP Customers
        • 11.1.2 Adding an End Customer
        • 11.1.3 Editing an End Customer
        • 11.1.4 Assigning MSP Administrators to Multiple End Customers
        • 11.1.5 Assigning Multiple Integrators to MSP Customers
        • 11.1.6 Assigning Multiple Installers to MSP Customers
        • 11.1.7 Resending a Customer Invitation Email
        • 11.1.8 Scheduling Firmware Update
        • 11.1.9 Deleting an MSP End Customer
        • 11.1.10 Deactivating an MSP End Customer
        • 11.1.11 Reactivating an MSP End Customer
      • 11.2 Viewing VAR Customers
      • 11.3 Managing Device Inventory
        • 11.3.1 Managing Pending AP Assets
      • 11.5 Subscriptions
        • 11.5.1 Viewing MSP Subscriptions
        • 11.5.2 Viewing and Assigning MSP Assigned Subscriptions
        • 11.5.3 Generating License Usage Report
        • 11.5.4 Activating Licenses for Managed Service Providers from the RUCKUS One Web Interface
        • 11.5.5 Licensing Compliance and Usage
          • 11.5.5.1 Managing License Compliance and Usage
      • 11.6 Tech Partners
        • 11.6.1 Logging In to RUCKUS One as an Integrator or Installer
        • 11.6.2 Adding an Integrator or Installer Account
        • 11.6.3 Viewing Integrator and Installer Accounts
        • 11.6.4 Editing an Integrator or Installer Account
      • 11.7 Configuration Template
        • 11.7.1 Adding and Managing Configuration Templates
          • 11.7.1.1 Applying a Configuration Template to an End Customer
          • 11.7.1.2 Viewing and Syncing Config Template Drifts
          • 11.7.1.3 Enforcing a Configuration Template
          • 11.7.1.4 Adding and Managing Tags
        • 11.7.2 Applying a Configuration Template Bundle
      • 11.8 Portal Settings
        • 11.8.1 Setting Up a Customer Portal
        • 11.8.2 Editing an MSP Customer Portal
      • 11.9 Administration
        • 11.9.1 Understanding Administrator Roles and Privileges
        • 11.9.2 Generating an Application Token
        • 11.9.3 Configuring Privacy Settings
        • 11.9.4 Configuring Email Notifications
        • 11.9.5 RBAC and ABAC Support
          • 11.9.5.1 Adding and Managing Custom Roles
            • 11.9.5.1.1 Management Scope for Permissions
          • 11.9.5.2 Adding and Managing a Custom Privilege Group
          • 11.9.5.3 Adding and Managing an SSO Group
          • 11.9.5.4 Adding and Managing an Administrator
        • 11.9.6 Setting Up RUCKUS One Login Access for SSO Group
          • 11.9.6.1 Configuring SAML SSO with Azure AD
          • 11.9.6.2 Enabling SSO with a Third-Party Provider
          • 11.9.6.3 Logging In Using the SSO Option
      • 11.10 Logging Out of the RUCKUS One Portal
    • 12 License Ownership of MSP HSP Properties
      • 12.1 Hospitality Solution Provider (HSP) License Ownership and Control
      • 12.2 Logging in to RUCKUS One as an HSP
      • 12.3 Adding and Managing the Brand Property
        • 12.3.1 Managing End Customers
      • 12.4 Managing End Customer Service Tiers in MSP HSP Edition and MSP MDU Edition
      • 12.5 Managing License Compliance and Usage in MSP HSP Edition and MSP MDU Edition
      • 12.6 Managing Service Tiers for Integrator or Installer Accounts in MSP HSP Edition and MSP MDU Edition
      • 12.7 Viewing MSP Subscriptions and Service Tiers in MSP HSP Edition and MSP MDU Edition
    • 13 Understanding the Multi-Dwelling Units (MDU) Dashboard
      • 13.1 Viewing Network Health
      • 13.2 Viewing Resident Experience
    • 14 Brand 360
      • 14.1 Brand 360 Overview

Agreements

The following are links to the RUCKUS One Privacy Policy and Terms and Conditions.
  • RUCKUS One - Privacy Policy: https://support.ruckuswireless.com/ruckus-one-privacy-policy.
  • RUCKUS One - Terms and Conditions: https://support.ruckuswireless.com/ruckus-one-terms-and-conditions.

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