Installing a New Fiber-Optic Transceiver

To monitor the transceivers, the show media command output shows the transceiver information for all interfaces on the device. RUCKUS provides support for third-party transceivers, but may require a RUCKUS transceiver be used for troubleshooting.

Support will not be provided if there is an issue with a third-party transceiver.

Note: RUCKUS-branded removable media devices are recommended for proper operation of the device.

You can install a new transceiver in a slot while the device is powered on and running. For ports not configured in breakout mode, a fixed speed can also be set using the CLI (refer to the RUCKUS FastIron Management Configuration Guide). Port speed changes are dynamic and do not require a system reboot.

Attention: Any mismatch between a transceiver and port speed in “fixed speed” mode causes the port to be disabled. Note that the auto-negotiation of link speed with a link partner is not supported on any port.

Installed transceivers are validated against a predefined list and categorized as Qualified, Unqualified, or Unsupported. Qualified transceivers operate normally. Unqualified transceivers are allowed to operate, but a log message is generated to inform the user. Unsupported transceivers are rejected and a port fault log message is generated.

Before installing a fiber-optic transceiver, wear a properly grounded ESD wrist strap.

Danger: For safety reasons, the ESD wrist strap should contain a series 1 megohm resistor.
Danger: Laser radiation. Do not view directly with optical instruments. Class 1M laser products.

Use the following steps to install a transceiver:

  1. Put on the ESD wrist strap and ground yourself by attaching the clip end to a metal surface (such as an equipment rack) to act as ground.
  2. Remove the new transceiver from the protective packaging.
  3. Remove any protector plugs from the transceivers and the ports.
  4. Making sure that the bail (wire handle) is in the unlocked position, place the transceiver in the correctly oriented position on the port, as shown in the following figure.
  5. Slide the transceiver into the port until you feel it click into place; then close the bail. Transceivers are keyed to prevent incorrect insertion.
    Note: Each fiber-optic transceiver has a 10-pad gold-plated edge connector on the bottom. The correct position to insert a fiber-optic transceiver in the upper row of ports is with the gold-plated edge down. The correct position to insert a fiber-optic transceiver in the lower row of ports is with the gold-plated edge up.

Installing an SFP+ Transceiver in a Port Slot

  1. SFP+ transceiver
Note: If a fiber optic transceiver is unplugged and plugged in again rapidly, the link may not come up. Allow a delay of two to five seconds between unplugging and reinserting the optic to ensure optic detection so that the link comes up without issues.