Checking RUCKUS One Connection Status

ICX switches have an LED that indicates when the device is managed from RUCKUS One. The following table interprets the LED status. Refer to the FastIron hardware installation guide for the specific ICX device for more information.

The show manager status command indicates when an ICX switch is managed from RUCKUS One. The Operation Status: Enabled field indicates that the ICX switch is connected to RUCKUS One, and the State: NATS CONNECTED field indicates the ICX switch is being managed from RUCKUS One.

When the ICX switch is disconnected from RUCKUS One and managed locally, the Operation Status: Disabled, State: Disabled, and Previous State: NATS CONNECTED fields are displayed.

When "Manager mode: ACX" is displayed, the ICX device is managed by RUCKUS One. If "Manager mode: SZ" is displayed, the ICX device is managed by a SmartZone server.

The following example connects an ICX device to RUCKUS One.

ICX# show manager status

============    MGMT Agent State Info     ===================

Manager mode: ACX
Config Status:Enabled Operation Status:Enabled
State:NATS CONNECTED    Prev State:NATS CONNECTING      Event:ACX_HEARTBEAT_EVENT

SWR List                : device.ruckus.cloud 34.66.194.67
SWR fqdn                :
DNS List                :
Active FQDN List        : None
Backup FQDN List        : None
Active List             : None
Active List IPV6        : None
DHCP Option 43          : No
DHCP Opt 43 List        : None
Backup List             : None
Backup List IPV6        : None
Merged List             : device.ruckus.cloud 34.66.194.67

ACX Server Used         : device.ruckus.cloud
Port List               : 987
Server Port Used        : 443
SWR host                : sw-registrar.ruckuswireless.com
SWR discovery retry cnt : 0
SWR host retry time     : 0
Query Status            : Initiated

NATS Tunnel Status -:
Tunnel Status           : NATS CONNECTED
Websocket Port          : 4222
NATS Port               : 7681
RPCLI Status            : None
ACX Hbt Count           : 60408
ACX JWT Renew Count     : 4

Timer Status :-
Manager Query Timer Status       : None
Manager heartbeat Timer Status   : Running
Manager JWT Renewal Timer Status : Running
  ACX JWT Renewal Time    : 2023-05-19 18:13:22

The following example disconnects the ICX switch from RUCKUS One.

ICX# manager disconnect
Manager Disconnect Initiated...
ICX# show manager status

============    MGMT Agent State Info     ===================

Manager mode: ACX
Config Status:Enabled Operation Status:Disabled
State:DISABLED  Prev State:NATS CONNECTED       Event:ACX_DISABLE_EVENT

SWR List                : device.ruckus.cloud 34.66.194.67
SWR fqdn                :
DNS List                :
Active FQDN List        : None
Backup FQDN List        : None
Active List             : None
Active List IPV6        : None
DHCP Option 43          : No
DHCP Opt 43 List        : None
Backup List             : None
Backup List IPV6        : None
Merged List             : device.ruckus.cloud 34.66.194.67

ACX Server Used         :
Port List               : 987
Server Port Used        : 443
SWR host                : sw-registrar.ruckuswireless.com
SWR discovery retry cnt : 0
SWR host retry time     : 0
Query Status            : Not Initiated

NATS Tunnel Status -:
Tunnel Status           : None
Websocket Port          : 4222
NATS Port               : 7681
RPCLI Status            : None
ACX Hbt Count           : 60413
ACX JWT Renew Count     : 4

Timer Status :-
Manager Query Timer Status       : None
Manager heartbeat Timer Status   : None
Manager JWT Renewel Timer Status : None

Refer to the show manager status command in the RUCKUS FastIron Command Reference for more information.