System Logs for Support

If you request assistance from the RUCKUS Support team, you may be asked to gather information about Remote Management Services for Unleashed to help troubleshoot the issue. System logs may need to be generated.

Complete the following steps to download system logs:

  1. Go to Administration > Support.
  2. Click the Download Full Logs option.

    If you would like to change the settings for Map key, ACL, Logo, and Site Admin domain re-assignment, contact the RUCKUS Support team.

In this section:

  1. Viewing System Logs
  2. Emailing a Copy of the System Log File
Parent topic: Administration Overview