Monitoring Access Points

When you select an AP from the list, contextual tabs appear at the bottom of the page.

Select an AP and click More to perform the following operations as required:

  • Select ALL - Selects all the APs in the list.
  • Deselect All- Clears all selection from the list.
  • Troubleshooting > Client Connection - Connects to client devices and analyze network connection issues in real-time. See, Troubleshooting Client Connections.
  • Troubleshooting > Spectrum Analysis - Troubleshoots issues remotely, identify sources of interferences within the network and allow administrators access to the RF health of the network environment. See, Troubleshooting through Spectrum Analysis.
  • Restart - Restarts an access point remotely from the web interface.
  • Lock - Disables all WLAN services on the AP and disconnect all wireless users associated with those WLAN services temporarily.
  • Unlock - Makes all WLAN services available.
  • Import Batch Provisioning APs - Import the provisioning file. See, Options for Provisioning and Swapping APs
  • Import Swapping APs - Manually trigger the swapping of two APs by clicking the swap action in the row. See, Options for Provisioning and Swapping APs
  • Export All Batch Provisioning APs Downloads a CSV file that lists all APs that have been provisioned.. See, Options for Provisioning and Swapping APs
  • Export All Swapping APs - Downloads a CSV file that lists all APs that have been swapped. See, Options for Provisioning and Swapping APs
  • Download Support Log - Downloads support log.
  • Trigger AP Binary Log - Triggers binary log for the selected AP.
  • Trigger Preferred Node - Triggers an AP that belongs to the current zone to connect to the preferred node. See Triggering a Preferred Node.
  • Download CM Support Log - Downloads Cable Momdem support log.
  • Restart Cable Modem - Restarts the cable modem. The AP will disconnect from the network for a short period. The AP will disconnect from the network for a short period.
  • Reset Cable Modem - Resets the cable modem.
  • Reset Cable Modem to Factory Default - Resets the cable modem to factory default settings.
  • Untag Critical APs - Stating APs as non-critical. See, Tagging Critical APs.
  • Swap - Swaps current AP to swap-in AP. See, Editing Swap Configuration
  • 5.0 Update
    Switch Over Clusters - Moves APs between clusters. See Configuring AP Switchover.
  • Approve - Approves AP and completes registering. See, Working with AP Registration Rules.

Parent topic: AP Status