Troubleshooting Using Custom Events

You can create custom events to define failure scenario and use them to generate troubleshoot switch issues.

To access the Switch Custom Events window do the following:

  1. On the menu, click Monitor > Events and Alarms > Events > Switch Custom Events to display the Switch Custom Events window.

    Switch Custom Events

  2. Click icon to display the Create Switch Custom Event dialog box.

    Creating Switch Custom Event

    Creating Switch Custom Event
  3. Complete the following fields:
    • Event Name: Enter the name.
    • Event Description: Enter a brief description.
    • Event Type: By default, TextPattern is selected.
    • Event Contains The Text: Enter the text contained in the switch event that needs to be monitored.
    • Threshold: Enter the threshold value between 0 to 255.
    • Time Window: Select from the drop down list, select the required time.
    • Event Severity: Select from the drop down list, select Major or Critical or Warning.
  4. Click OK.

For example, you can create a "system is unusable" event with the following settings. Based on this event definition and configuration, if any switch sends this message thrice in one hour, the controller triggers a Custom Event. You can view the "system unavailable" event from the Switch Custom Events page. For more information on custom events, refer the topic Creating Custom Events for ICX Switches in the SmartZone Management Guide.

Troubleshooting switch issues through custom events

Troubleshooting switch issues through custom events

Note: It is quite common that entry level switches use upto 70-80% of the available memory. You can modify the thresholds for memory usage custom events to a higher limit in such cases.

Note: Switch Custom Troubleshooting Demo Verify client to WLAN to switch assignment (Switch Client Troubleshooting).

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