Logging In to RUCKUS IoT Controller

To manage IoT APs and devices, you must first log in to the RUCKUS IoT Controller.
  1. Log in to the console of the RUCKUS IoT Controller using the username "admin" and password "admin".
    The command-line interface (CLI) window with the admin prompt is displayed.

    Displaying the CLI Window

    Displaying the CLI Window
  2. Enter help at the admin prompt to view the list of available commands.

    Viewing the Available Commands

    Viewing the Available Commands
  3. Enter ip info at the admin prompt to get the IP address of the virtual machine.
    This information is needed to access the RUCKUS IoT Controller Initialization page.

    Displaying the IP Address

  4. Open a web browser, enter the IP address in the address bar, and press Enter.
    The IoT Controller Initialization page is displayed. Click Accept and Continue to agree the terms.

    IoT Controller Initialization Page 1

  5. Configure the Network Settings. Enter the Hostname. Select Primary Node to configure the controller as standalone or select Secondary Node to add the controller to the HA cluster. Select the IP Configuration (DHCP or Static), and click Next.

    IoT Controller Initialization Page 2

  6. Configure the Time & Admin. Enter the values for Timezone and NTP Address. In the Create Admin Password, enter new password and re-enter the new password in the Confirm Password field. Enable the toggle switch and provide answers to the security questions. These answers are used to recover your password if you forget it. Click Next.

    Note: If you enable High Availability (HA) on the RUCKUS IoT Controller, ensure that the admin password is the same on both the primary and secondary nodes.

    Confirming the Password

    Confirming the Password
  7. Review the configurations and click Finish and Start.

    Reviewing and Starting the Services

  8. The End-user License Agreement page is displayed. Click Accept and Start to accept the RUCKUS IoT Controller license.

    End-user License Agreement

    End-user License Agreement
  9. Log in to the RUCKUS IoT Controller. In the Username field, enter your login username. In the Password field, enter your account password. Click Log in to access the controller dashboard.

    RUCKUS IoT Controller Login Screen

    RUCKUS IoT Controller Login Screen
  10. If you forgot your password, click Forgot password? and follow the recovery steps.
    1. In the Step 1 of 3 - Identify your account screen, in the Username field, enter the username for your account. Click Continue to proceed to the next step. If the system displays an error message stating that the user does not exist or the security questions are not configured, verify the username and try again. To return to the login page, click Back to sign in.

      Identify Your Account - Step 1

      Identify Your Account - Step 1
    2. In the Step 2 of 3 - Answer your security questions screen, enter appropriate answers for the security questions displayed on the screen. Click Continue to proceed to the next step. To return to the previous screen, click Back.

      Note: If you are unable to answer the security questions, RUCKUS recommends contacting the RUCKUS Support Portal https://support.ruckuswireless.com/ for assistance.

      Answer Your Security Questions - Step 2 of 3

      Answer your security questions - Step 2 of 3
    3. In the Step 3 of 3 Choose a new password screen, in the New password field, enter a password that meets the password‑policy requirements. In the Confirm password field, re-enter the same password. Click Reset password to complete the password‑reset process.If the system displays a message indicating that the passwords do not match, re-enter both fields and try again. To return to the previous step, click Back.
      Note: Password must be at least 8 characters long containing, upper case, lower case, numbers, and special characters such as ! # ? $ % ^ & * - _ + .

      Choose a New Password Screen - Step 3 of 3

      Choose a New Password Screen - Step 3 of 3
Parent topic: Getting Started