Viewing the Licenses for MSP Customers in the RUCKUS One Cloud Portal

You can view the MSP licenses in the RUCKUS One Cloud portal after they are activated.

Complete the following steps to view the activated MSP licenses in the RUCKUS One Cloud portal.

  1. Log in to the RUCKUS One Cloud portal for an MSP account.

    The MSP Customers page is displayed with information about the MSP customers.

    Viewing the MSP Customers

  2. From the navigation bar, click Subscriptions to view the MSP subscriptions.

    Viewing the MSP Subscriptions

  3. To add an MSP customer account, from the navigation bar, select My Customers > MSP Customers. In the MSP Customers page, click Add Customer.
    The Add Customer Account page is displayed.

    Account Details Page

  4. In the Customer Name field, enter the name of the customer.
  5. In the Address field, enter the customer address.
  6. For MSP Administrators, click Manage and select an MSP administrator.
  7. (Optional) Toggle the Customer Administrator option to add a customer administrator
  8. Under the Customer Administrator section, enter the email address in the Email field.
  9. In the First Name and Last Name fields, enter the first and the last name of the administrator.
  10. In the Role list, select a role and click Next.
  11. In the Subscriptions page, by default, Trial Mode is selected. The Trial Mode subscription is valid for 30 days from the date of activation. You can upgrade from Trial Mode to Paid Subscription.
  12. For Paid Subscription, specify the number of devices and service expiration date and click Next.

    Subscriptions

  13. On the Summary page, review the customer information and click Add Customer.
  14. To view the RUCKUS One Cloud dashboard, click My Customers > MSP Customers > Manage My Account.

    Using the Manage My Account Option

    The RUCKUS One dashboard is displayed.

    RUCKUS One Dashboard

  15. Click My Customers > VAR Customers to view the information about VAR customers.

    Selecting the VAR Customers

    The VAR Customers page is displayed.

    Viewing the VAR Customers

    The VAR Customers page displays the account information of the VAR customers who have been sent invites to become administrators. To invite VAR customers, refer to the RUCKUS One MSP Guide.

Parent topic: Viewing Licenses