Creating a UA Blacklist Profile

The controller automatically blocks certain user agents (or software used by a user) from accessing hotspots provided by controller-managed APs. When the controller blocks any of these user agents, an error message appears on the user device. You can add to or remove user agents from this blacklist.
Following are some of the blocked user agents:
  • ZoneAlarm
  • VCSoapClient
  • XTier NetIdentity
  • DivX Player
  • Symantec LiveUpdate
  • Windows Live Messenger
  • StubInstaller
  • windows-update-agent
  • Windows Live Essentials
  • Microsoft Dr. Watson for Windows (MSDW)
  • Avast Antivirus Syncer
  • Microsoft Background Intelligent Transfer Service (BITS)
  • Google Update
  • TrendMicro client
  • Skype WISPr
To blacklist a user agent profile:
  1. On the menu, click Services > Hotspots & Portals > UA Blacklist to disaply the UA Blacklist window.

    UA Blacklist

  2. Click Create to create the Create UA Blacklist Profile.

    Creating a UA Blacklist Profile

  3. Complete the following fields:
    • Name: Enter the name of the user agent.
    • User Agent Pattern: Type the agent pattern.
    • Error: Specify the error message number.
    • Error Message: Specify the error message.
  4. Click OK.
Note: You can also edit, clone, and delete a UA blacklist profile by selecting the options Configure, Clone and Delete respectively, from the UA Blacklist window.
Parent topic: Working with Hotspots and Portals