Editing or Deleting a Property Management System Service

You can edit or delete a Property Management System (PMS) service to manage integration settings, credentials, and service connections used by venues in RUCKUS One.
Note:
  • If editing the Client Secret, Client ID, or Enterprise ID of a PMS service, obtain the PMS configuration values from the Oracle OPERA Hospitality Integration Platform (OHIP) environment before beginning PMS service edits in RUCKUS One. Refer to Collecting PMS Credentials from OHIP for more details.
  • Editing a Property Management System service updates the service configuration but does not automatically apply changes to existing venues. You must manually update the PMS selection or settings at each venue, if required.
  • You cannot delete a Property Management System service while it is still associated with one or more venues. Remove or update the PMS configuration from all associated venues before deleting it.
  • Deleting a Property Management System service does not directly delete property units or identities. Unit and identity behavior is controlled by the Property Management settings at the venue level.
  • Changes to PMS credentials (such as Client ID or Client Secret) may affect connectivity. Always use Test Connection to verify the configuration before saving.
  • Ensure you have the required admin permissions to edit or delete Property Management System services.

Complete the following steps to edit or delete a Property Management System service:

  1. From the navigation bar, select Network Control > My Services.
    The My Services page is displayed.
  2. In the My Services page, click Property Management System.
    The Property Management System Services page is displayed.

    The page displays all property management system services created in the account, including details such as Property Management System, Display Name, Description, Enterprise ID, Assigned Venues, Chain Code, Authentication Scheme, Authentication Scope, and WebSocket URL. The Assigned Venues count is a hyperlink that opens the Assigned Venues sidebar, displaying the Venue Name and Address. The Venue Name is also a hyperlink that opens the Venue Details page, defaulting to the Overview tab.

    You can customize which fields appear in the Property Management System Services table by clicking the icon and selecting or deselecting the desired column names. Optionally, you can click Reset to default to restore the default subset of columns.

    You can use the Search option to display only the table entries matching the specified PMS, Display Name, or Description; enter a minimum of two characters. Click Clear Filters to reset the filters. You can sort the list by clicking the associated column header.

  3. Select the checkbox next to a specific PMS service name in the Property Management System column to display and access the following options:
    • Edit
    • Delete

      Property Management System - Edit and Delete Options

  4. (Optional) Click Edit to modify the PMS service configuration.
    The Edit PMS Service sidebar is displayed. Update fields, as necessary. Refer to Adding a Property Management System Service for more information on field descriptions.
    Click Test Connection to verify the connection details, wait for a notification of success, then click Save.
  5. (Optional) Click Delete to delete a Property Management System service.
    A confirmation dialog is displayed. Review the information and click Delete.
Parent topic: My Services