Using the Management Portal

Once a resistered user successfully logs in to a management portal, the user can perform actions that have been "enabled" in the Portal Controls areas of the portal management configuration screen (see Newly Created Management Portal - Access Details Tab).

You can click the right-pointing arrow () on a property in the management portal to view details of that property, as shown in the example below:

Property Called "Building 1" in Management Portal

Actions you can take include:

Editing a Unit:

To make changes to an existing unit, click the right-pointing arrow () for the unit. The Unit Details screen is displayed, as shown in the example below:

Unit Details
new screen for 5.9R3 features

You can perform a number of actions on a unit, provided the access controls configured in the Management Portal configuration screen in the Cloudpath UI allow them:

Actions That Can Be Performed on a Unit

Action How to Perform
  • Changing the authentication token
  • Deleting a unit
  • Signing out

Click the gear dropdown:

Then choose the desired action and follow any on-screen instructions.

Note: Changing the token invalidates the existing credentials for the unit's tenant portal. The contact for the unit will receive an email/SMS with the new access URL and the required credentials to connect.
Suspending the unit Click

This revokes its associated DPSKs and prevents it from accessing the tenant portal and wi-fi network.

Activating a suspended unit Click
Viewing the tenant portal QR code Click
Changing any of the following:
  • Description
  • VLAN
  • Guest VLAN
  • Name, Email and Phone Number
Click and follow any on-screen instructions.
Unassign Unit
added for 59R3
Click , then follow the instructions. Unassigning the unit clears the contact information and changes the passphrase(s).
Resend Unit Assignment SMS/Email
added for 59R3
Click to resend the assignment SMS/Email to the phone number and/or email defined for this unit.
Viewing the wifi passphrase or guest passphrase Click
Viewing the wifi QRCode or guest QRCode Click
Changing the wifi passphrase or guest passphrase Click

Adding a Unit

From the property page in the management portal UI (see Property Called "Building 1" in Management Portal), click Add Unit, then enter the information in the ensuing screen and click Create. The newly created unit should then appear in the list of units for the corresponding property.

Editing Tenant Portal Information

From the property page in the management portal UI (see Property Called "Building 1" in Management Portal), to change the help text or announcements that appear on the tenant portal, click Edit, make the desired changes, then click Submit.