Viewing or Changing Information for a Configured Unit

Once you have configured a unit, there is a lot of information about the unit that you can find useful.

If you go to the main Properties page (Managed Access > Properties) in the Cloudpath UI, click the wrench icon for the desired property, then click the Units tab, you get a view such as the one below:

View of All Units Within a Property

Then, you can click the magnifying glass icon to view all the settings of one of the units. The example below shows the information for the unit called 1a which is a unit that has been assigned to an access point (see the "Network Segmentation Information" section of the screen):

Unit-Specific Information for a Unit Assigned to an Access Point

The screen shot below shows the information for a unit from another property where this unit ("2a") has been assigned to a switch port (see the "Network Segmentation Information" section of the screen):

Unit-Specific Information for a Unit Assigned to a Switch Port

Some fields of interest include:

  • Status: If for any reason you want to suspend this unit, you can do so from this field. This would revoke its associated DPSKs and prevent it from accessing the tenant portal and wi-fi network. You can re-activate the unit at anytime.
  • Tenant URL: This is a live link that will take you directly to the tenant portal for this unit. For more information of using tenant portals, refer to the Cloudpath Enrollment System Property Management Administration Guide.
  • Tenant QRCode: You can download the code and give it to the tenant as another option to provide them with access to the portal if they have QRCode-compatible devices. You can also reset the access token for any reason if you want to prevent the original code from working. Once you reset the code, the tenant receives a notification with the new access information.
    Note: The tenant also has the ability to reset the access code from the tenant portal profile page if he or she thinks the code has been compromised. For more information, refer to Cloudpath Enrollment System Property Management Administration Guide. In this case too, the tenant receives a notification with the new access information as soon as the code has been reset.
  • DPSK Secret: You can view the secret from here by clicking the magnifying glass. You can also change the secret from the UI by editing the unit configuration. This is described in more detail later.
  • DPSK: The name of the DPSK is formed as: name of the property_name of the unit
  • Guest DPSK Secret: You can view the secret from here by clicking the magnifying glass. You can also change the secret from the UI by editing the unit configuration. This is described in more detail later.
  • Guest DPSK: The name of the Guest DPSK is formed as: name of the property_name of the unit_Guest
  • Network Segmentation Information area: The available actions in this section of the screen depend on whether the unit is assigned to an AP or to a switch port.
    • If the unit is assigned, you can use the buttons to make changes to APs and ports, as desired.
    • If the unit is assigned to a switch port, you can remove the assignment. If the unit is later reconnected, and the user is re-authenticated, the port and VLAN are reassigned to the unit.
      Ray/Phong - Will the VLAN be the same as before, or could it be different if that same VLAN got re-assigned to another unit while the current unit's assignment had been removed?
  • Resend Unit Assignment SMS/Email: Clicking this button resends the assignment SMS/Email to the phone number and/or email defined for this unit, provided that sending SMS/Email has been enabled in the configuration of the applicable property.
Parent topic: Configuring a Network Segmentation Group in the Cloudpath UI