Debugging

Tunnel Fails to Come Up

Tunnel Fails to Come Up

Step

Action

Reference

1

Verify IPsec module status.

Refer to Show Module.

 

If IPsec module status is not OK.

Check if IPsec card is seated properly. If yes, contact TAC for further assistance.

2

Verify IKEv2 SA status.

Refer to Show IKEv2 SA Interface .

 

If IKEv2 SA is not initiated or is in constructing state.

Check Layer 3 reachability between tunnel source and destination.

   

If Layer 3 reachability is OK, refer to Show IPsec SA Interface .

3

If IKEv2 SA status is OK, verify IPsec SA status.

Refer to Show IPsec SA Interface .

 

If IPsec SA is down.

Refer to Show IKEv2 Statistics.

4

If both IKEv2 SA and IPsec SA status is OK.

Refer to Show CPU, Show IKE Session Interface Detail, and Show IPsec SA Interface Detail.

   

Contact TAC for further assistance.

Tunnel Is Up But Traffic Forwarding Failing

Collect information according to Show Module and Show IKEv2 SA Interface . Contact TAC for further assistance.