Sending SNMP Traps and Email Notifications for Switch Events

6.1 update
You can configure the controller to send SNMP traps and email notifications by System Domain, Partner Domain, Domain (under System Domain), and Switch Group (level 1 group) for switch events.
You must verify that global SNMP traps are enabled to ensure that the controller can send SNMP traps for alarms. You can confirm this on the Administration > External > Services > SNMP Agent page. Additionally, to view or edit notification settings, you must have the following User Group permissions:
  • System domain:
    • For viewing system domain event notification settings and email notification setting, SZ permission and Read or higher (Modify or FULL_ACCESS) access level is required.
    • For editing system domain event notification settings and email notification setting, SZ permission and Modify or FULL_ACCESS access level is required.
  • Partner domain and domain (under system domain):
    • For editing event notification settings and email notification setting, Admin permission and Modify or FULL_ACCESS access level permission is required.
    • For editing switch group event notification settings and email notification setting, ICX Switch permission and Modify or FULL_ACCESS access level permission is required.
    • To view switch group event notification settings and email notification setting, ICX Switch permission and Read access level permission is required.
    • The events grid shows only Switch events that fall under event category "Switch" or "Switch Custom Event".
    • For High-Scale deployments, the Staging group is not configurable.
    • For Essentials deployments, only the level-one switch group is configurable.
    • The cache data for event notification is kept for five minutes, after which the cache will be cleared.
To configure switch event management:
  1. From the controller GUI main menu, select Monitor > Events & Alarms > Events > Switch Event Management.
    This displays the Switch Event Management page. The Switch Event Management page displays the following information.
    • Organization: Lists the system hierarchy with the System domain being the default selection. Expand the list if necessary and select the level for which you want the notification configuration to apply.
    • Email Notification: Click the Enable toggle ON and type an email address or email addresses in the Mail To field. If you want to send notifications to multiple recipients, use a comma to separate the email addresses. Then, click OK.
    • Events: View the table and select the events for which you want to send traps or email notifications (or both). Select one or more specific events by performing a Ctrl + click on them individually, or click More > Select All to select all events at once. Click the Enable drop-down menu and select the desired options from the following:

      If configuring at the System domain level, the following options are available to enable:

      • Enable SNMP Notification: Select to enable SNMP trap notifications for all selected events.
      • Enable Email: Select to enable email notifications for all selected events.
      • Enable DB Persistence: Select to enable saving of all selected events to the controller database. If an event is already currently enabled, it will stay enabled after you click this link.

      If configuring at the Partner domain, regular domain, or switch group level, the following options are available to enable:

      • Enable Override: Select the option to enable override settings as follows:
        • Partner domain or domain under system domain setting overrides the system domain setting.
        • Switch group setting overrides the partner domain, the domain under system domain, and the system domain setting.
      • Enable Email: Select to enable email notifications for all the selected events.

    Note: To select or unselect all events, click More and select Select All or Deselect All, respectively.
    The following information related to the event are displayed:
    • Code: Displays the event code.
    • Severity: Displays the severity of the event such as Information, Minor, and so on.
    • Category: Displays the category under which the event falls under, such as AP communication.
    • Type: Displays the event type, such as AP managed, AP rejected and so on.
    • Override (Partner domain, domain under system domain and level-one switch group): Displays whether the settings for this event are overriding the System domain level settings.
    • SNMP Notification (Specific to system domain): Displays whether SNMP trap notifications are enabled.
    • Email (System domain, partner domain, domain under system domain and level-one switch group): Displays whether email notifications are enabled.
    • DB persistence (Specific to system domain): Displays whether the event is saved to the controller database.
    • OID (Specific to system domain): Displays the unique object identifier for the event.
    • Description: Displays a brief description of the event trigger.
Parent topic: Switch Event Management