Changing the AP Password

If the AP has already been onboarded in the SmartZone controller, the AP has inherited the access credentials from the Zone where it belongs. If the AP is online in the controller, you can configure a new password to the Zone or individual AP.
The default username and password of an AP are super and sp-admin, respectively. For security, the AP password is masked and cannot be displayed in clear text in the controller GUI. However, you can view the configured username, which might help you infer the password if a naming convention was used.

Changing the AP Password in the Zone

Complete the following steps to configure the AP access credentials for all AP is a Zone:

  1. Select Network > Wireless > Access Points.
  2. Select the Zone that you want to change the password to.
  3. Click the icon to open the Edit Zone: window.
  4. In the General Options section, locate the AP Admin Logon field.
    If necessary you may replace the password, but remember that this change will affect all the APs in the Zone and will take effect in a few seconds to all online APs.
Parent topic: Troubleshooting APs

Changing the AP Password to Individual APs

Complete the following steps to configure the AP access credentials for an individual AP:

  1. Select Network > Wireless > Access Points.
  2. Select the AP you want to change the password to.
  3. Click Configure to open the Edit AP: window.
  4. In the General Options section, locate the AP Admin Logon field.
    If necessary you may replace the password, this change will affect only the AP in question and will take effect in a few seconds if the AP is online.

Changing the AP Password if the AP is Offline

If the AP is offline, you will not be able to replace the password from the controller interface, for which a factory reset of the AP is required. Press the Reset button in the back of the AP for at least 10 seconds to set the AP to its factory defaults.