Find Technical Content
  • Home
  • Ruckus Support Portal
  • Ruckus Networks
  • Table of Contents
  • Dark Mode

Powered by Titania Delivery

⚠ This cached page may be outdated. Click refresh to get the latest content.
Cached Version You are Offline

You are viewing a cached version of this page.

You are currently offline. This page was loaded from cache.

Troubleshooting Issues with the Network

  • 1 Troubleshooting Issues with the Network
    • 1.1 Cluster and Device Health Indicators
    • 1.2 Diagnosing and Monitoring
      • 1.2.1 Customizing AP Flagged Status Thresholds
      • 1.2.2 Customizing Cluster Flagged Status Thresholds
      • 1.2.3 AP Support Logs
        • 1.2.3.1 Downloading the Support Log from an Access Point
      • 1.2.4 Support Bundle
      • 1.2.5 Using the Health Dashboard Map View
      • 1.2.6 Events and Alarms
        • 1.2.6.1 Events
          • 1.2.6.1.1 Viewing Events
          • 1.2.6.1.2 Event Management
            • 1.2.6.1.2.1 Sending SNMP Traps and Email Notifications for Events
        • 1.2.6.2 Alarms
          • 1.2.6.2.1 Configuring Alarms
      • 1.2.7 Troubleshooting Operations from the AP CLI
      • 1.2.8 AP Firmware Upgrade Through the AP CLI
    • 1.3 Monitoring APs and AP Groups
      • 1.3.1 Creating a Monitoring AP Group
    • 1.4 Viewing AP Monitoring Associated Events
    • 1.5 Troubleshooting Tools
      • 1.5.1 AP Packet Capture
        • 1.5.1.1 Configuring an AP Packet Capture from the GUI
        • 1.5.1.2 Configuring an AP Packet Capture from the CLI
        • 1.5.1.3 Configuring a Remote Interface in Wireshark
        • 1.5.1.4 Troubleshooting with AP Packet Captures
      • 1.5.2 Troubleshooting through Spectrum Analysis
      • 1.5.3 Running a Speed Test
      • 1.5.4 Troubleshooting Client Connections
      • 1.5.5 RUCKUS NOR Certificate Safe Storage (RNCSS) Support
        • 1.5.5.1 New NOR Memory Region (Certificate Partition)
        • 1.5.5.2 Certificate and Key Backup and Recovery Mechanism in a Deployed AP
        • 1.5.5.3 Supported AP Models and NOR Memory Utilization for RNCSS
        • 1.5.5.4 System Events
      • 1.5.6 Energy Efficient Ethernet (EEE)
    • 1.6 Troubleshooting APs
      • 1.6.1 Entering the AP CLI
      • 1.6.2 Changing the AP Password
      • 1.6.3 Changing the AP IP Address
      • 1.6.4 AP Cannot Onboard the Controller
      • 1.6.5 AP Cannot Update Configuration Changes
      • 1.6.6 AP Reboot Issues
      • 1.6.7 AP PoE Issues
    • 1.7 Troubleshooting Switch Issues
      • 1.7.1 Switch Event Management
        • 1.7.1.1 Sending SNMP Traps and Email Notifications for Switch Events
      • 1.7.2 Troubleshooting Using Custom Events
      • 1.7.3 Using the Switch Troubleshooting Tools

Events and Alarms

In this section:

  1. Events
  2. Alarms
Parent topic: Diagnosing and Monitoring

Did you find what you were looking for?

Thanks!

Ruckus Wireless

© 2026 Ruckus Wireless LLC All rights reserved.

  • Accessibility
  • Privacy & Cookies
  • Do Not Sell My Information
  • Trademarks
  • Terms
  • Feedback