Support Commands

The support commands enable or disable the support tunnel.

support commands

Command Description
support activate-ui-recovery

Activates a temporary password, which allows you to log into the Cloudpath Admin UI with the recovery username. This command requires the service password. The recovery user credentials are only valid for five minutes.

support database login

Allows you to log into the database. The password for this command is only available to support staff.

support database reset-schema

Resets the status of the last database schema version.

support database schema-version

Lists the database schema version.

support database shrink

Depending on the size of the database, this operation may take some time to complete.

support database view-size

Displays the amount of data n the database.

support https restore certificate

Resets HTTPS to self-signed certificate.

support https restore ciphers-and-protocols

Resets https to default SSL ciphers and protocol.

support radius restore-failed-config

Activates the failed RADIUS configuration.

Note: Do not use this command except under the guidance of your Cloudpath support representative.
support support-tunnel enable

Starts support tunnel on port 8022.

support support-tunnel disable

Stops support tunnel.

support support-tunnel status

Displays the status of the support tunnel.

support system apply-patches

Applies patches for the current version. The system will reboot.

support system benchmark

Perform CPU and disk IOtests.

support system clean-disk

The Cloudpath runs a clean-disk script on a schedule. This command allows an administrator to clean up the jboss.log manually.