Service Account Recovery

If you are locked out of the service account, you can log in via SSH to a Recovery account.

Note: You must contact Cloudpath Networks Support to obtain a recovery password.

To receive a recovery password for the service account, you must provide the System Identifier and current Version on your system.

  1. Log into the Cloudpath Admin UI.
  2. Go to Support > Licensing.
  3. The System Identifier is listed in the License Server section.

    System Identifier

Parent topic: Recovery