Connecting to the Wi-Fi Network

The wi-fi network can be accessed in a number of ways.

Common methods for connecting to the wi-fi network are:

  • You, as property owner, tell the tenant the name of the wi-fi network. The tenant receives the wi-fi pass phrase for the unit and the pass phrase for their guests (if you configured separate guest access) via an email and/or text message notification. An example of such a notification is shown below.

    Email Notification Sent to Unit Contact Person

    Tenants can then proceed to connect their devices, and they can inform their guests of the guest passphrase so that they can connect their devices.

  • For devices that are QRCode-compatible, they can scan the QRCode to instantly connect to the wifi. The QRCode can be obtained by clicking the middle of the three icons () that appear to the right of the "Wi-Fi Passphrase" field or "Guest Wi-Fi Passphrase" field, as applicable, as shown in the example tenant portal home page below.

    Tenant Portal Home Page Includes QRCodes for Wi-Fi Access

The following screen shows an example of the tenant portal home page after some devices have been connected:

Tenant Portal Home Page After Devices Are Connected

Note: When devices first connect to the wi-fi, they appear with their MAC addresses only. You can provide more speciifc naming if you wish. For more information, refer to Using the Tenant Portal.