Logs

Each system contains rolling logs, which can be reviewed for troubleshooting purposes.

Syslog

The ES web servers are configured to use a syslog as a central repository for VM and other server log messages. To view the syslog configuration, navigate to Administration > System Services, and expand the Logs service. The Syslog Status displays the syslog configuration information.

Other Logs

View or download additional logs from the Logs component. All logs can be run in Normal (default) or Debug (finer, or verbose) mode.

  • General - The General log is the JBoss server log file, which are web application log files.
  • SCEP - Logs related to Simple Certificate Enrollment Protocol (SCEP). The system provides an outward-facing SCEP server interface that allows SCEP clients, such as iOS, to pull certificates via SCEP.
  • OCSP - Logs related to Online Certificate Status Protocol (OCSP), which is used for obtaining the revocation status of an X.509 digital certificate.

Additional logs are located in the /var/log directory from the Linux shell.

Event Logs

The Events log (Dashboard > Notifications > Events) displays all system events, such as account logins, enrollments, acceptance of AUPs, registrations, certificate issuance, errors, account updates, and snapshot creation.

Web Server

The Cloudpath web server is an Apache server and provides both and HTTP Access Log and an HTTP Error log. Navigate to Administration > System Services, and expand the Logs service.

Audit Logs

The system logs all administrative activity initiated from the Admin UI or the console. Audit log files are located in the /var/log/jboss/admin_audit.log directory from the Linux shell.

Network Diagnostics

The Cloudpath system logs all network activity to and from individual components of the system, including protocols used, whitelists, and packet information. Navigate to Administration > System Services, and expand the Network service to view or download the Network Diagnostic logs.