Generating a Certificate of Entitlement

You must generate the Certificate of Entitlement (CoE) from the RUCKUS Support portal before you can install your SAU license.

You need the following information to generate a CoE:

  • Activation Code
  • Serial number of the device
  • Support account

Perform the following steps to gather the necessary information and generate a CoE.

  1. Order a license CoE.

    After ordering the license, an Activation Code will be sent to you by email.

    Note: 45-day trial licenses are built in to the device and available by default.
    Note: Do not delete the email message with the electronic Activation Code until the CoE has been generated, in case it is needed for technical support.
  2. Enter the show version command on your Ruckus device to find the serial number.
    device> show version
    
    Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
        UNIT 1: compiled on Jul 25 2017 at 12:04:34 labeled as SPR08070b1
          (29789712 bytes) from Secondary SPR08070b1.bin
            SW: Version 08.0.70b1T213
          Compressed Boot-Monitor Image size = 786944, Version:10.1.09T215 (spz10109b008)
           Compiled on Wed Sep 21 05:58:52 2016
        UNIT 2: compiled on Jul 25 2017 at 12:04:34 labeled as SPR08070b1
          (29789712 bytes) from Secondary SPR08070b1.bin
            SW: Version 08.0.70b1T213
          Compressed Boot-Monitor Image size = 786944, Version:10.1.09T215 (spz10109b008)
    
      HW: Stackable ICX7250-24
    ==========================================================================
    UNIT 1: SL 1: ICX7250-24 24-port Management Module
          Serial  #:DUH3821L070
          License: ICX7250_L3_SOFT_PACKAGE   (LID: fwjINHGnFMF)
          Current License: L3-PREM-2x10G
          P-ASIC  0: type B344, rev 01  Chip BCM56344_A0
    ==========================================================================
    UNIT 1: SL 2: ICX7250-SFP-Plus 8-port 80G Module
    ==========================================================================
    UNIT 2: SL 1: ICX7250-24 24-port Management Module
          Serial  #:DUJ3845L0FV
          License: ICX7250_L3_SOFT_PACKAGE   (LID: fwlINJKnFhx)
          Current License: L3-PREM-8x10G
    ==========================================================================
    UNIT 2: SL 2: ICX7250-SFP-Plus 8-port 80G Module
    ==========================================================================
      
    
  3. Click the Activation Code link in the email message or log in to the RUCKUS support portal at https://support.ruckuswireless.com. The Ruckus Single Sign-on window is displayed.

    Ruckus Single Sign-on Window

  4. Enter your email address and password, and click Log in. If you do not have an account, click Join now and follow the instructions.
  5. Click Activate Purchase.

    Activating Your Purchase

  6. Enter your Activation Code received, and click Validate.

    Activating Your Support Contract & License Code Window

    The software license details are displayed.
  7. Review the information to ensure it is correct. Accept the terms and conditions, and click Activate Purchase.

    Reviewing Software License Details

    The Associating Your License With Your Product window is displayed.
  8. Enter the serial number of the device, and click Validate Serial Number.

    Validating Your Device

    The device information is displayed.
  9. Review the device information.
    • If the information is correct, click Register Device & Bind To License.
    • If the information is incorrect, click Change Serial Number, and re-enter the serial number of the device.

    Registering Your Device

    If you selected Register Device & Bind To License, the statusPending License is displayed.
    Note: The license can take up to 30 minutes to generate.

    Pending License Status

    When the license is available, Pending License is replaced by the Download License or Download CoE buttons.

  10. Click Download CoE to download the CoE PDF to your PC or Click Download License to download the XML license file to your PC.
    Note that the XML file is only needed if you are going to downgrade your ICX 7250 or 7450 to FastIron 8.0.70 or older releases. After downloading the XML license, you will need to upload the license file to the RUCKUS device. See the RUCKUS FastIron Software Licensing Guide for your release for instructions on uploading the license file.

    Download License Window

    Refer to the FastIron End User License Agreement before enabling SAU licenses on ICX devices.