Creating a Guest Access Portal

The controller provides visitors with limited access to a guest WLAN through configurable policies.
Note to Author: This topic is reused in the SZ100 and SCG200/SZ300 Admin Guides for R3.5. ANY CHANGE MADE TO THIS TOPIC IN ONE GUIDE, WILL REFLECT IN THE OTHER DUE TO REUSE. Please modify content carefully, and as appropriate. Only use DITA val condition "SZ100" and "SCG200" to ensure the right information is generated in the final PDF. If a content or topic ONLY applies to SZ300, do not apply the SZ300 DITA val, instead, call-out the platform/controller name. For e.g., For SZ300 controllers, RADIUS authentication is not supported.
Each guest WLAN must be associated with a Guest Access service portal, which defines the behavior of the guest WLAN interface. To create guest access service, perform the following -
  1. On the menu, click Services > Hotspots & Portals > Guest Access to display the Guest Access window.
  2. In the Organization tab, select the zone for which you want to create the guest access portal.
  3. Click Create, to display the Create Guest Access Portal dialog box.

    Creating a Guest Access Portal

  4. Enter the details in the corresponding fields.
    1. General Options

      Create Guest Access Portal - General Options

      • Portal Name: Type a name for the guest access service portal.
      • Portal Description: Type a short description of the guest access service portal.
      • Language: Select the display language to use for the buttons on the guest access logon page.
    2. Redirection: Select where to redirect the user after successfully completing authentication.

      Create Guest Access Portal - Redirection

      • Redirect to the URL that the user intends to visit: Allows the guest user to continue to their destination without redirection.
      • Redirect to the following URL: Redirects to the specified domain name or IP address.
        Note: If the guest access portal's guest authentication is Always Accept and the guest access does not enable the Terms and Conditions, after 3 seconds, the client or the guest is redirected to the start URL or the original URL.

        Redirecting Page

    3. Guest Access

      Create Guest Access Portal - Guest Access

      • Self Registration: Enable this option for the users to self-register in the guest portal. When the UE connects to the guest SSID, the UE is redirected to a guest portal hosted on the AP prompting the user to enter the following:
        • Name of the guest (Mandatory)
        • Email address of the guest (Mandatory)
        • Phone number of the guest (Optional)
        • Job title of the guest (Optional)

          Guest Access Login Page (Self Registration)

      • Guest Pass SMTP Server: This feature is available only when Self-Registration is enabled. Select the option to receive the copy of guest pass by email.
      • Guest Pass SMS Gateway (Optional): If the Notification field is configured as E-Mail, the Guest Pass SMS Gateway field is optional. Configure a Short Message Service (SMS) server to deliver the guest pass through SMS. If an SMS server is already configured, select the required server from the drop-down list. Otherwise, select the Disabled option.
      • Terms and Conditions: Users should read and accept terms and conditions prior to use, Show Terms and Conditions check box. This displays the default terms of use text. Edit or leave the text unchanged to use the default content.
      • Web Portal Logo: By default, the guest hotspot logon page displays the RUCKUS logo. To use your own logo, click the Browse button, select your logo Web Portal Logo (recommended size is 138 x 40 pixels, maximum file size is 20KB), and then click Open.
      • Web Portal Title: Type your own guest hotspot welcome text or accept the default welcome text (Welcome to the Guest Access login page).
      • Pass Valid For: This feature is only available if the Self-registration feature is enabled. Set the guest pass validity. The validity time can be set in hours, days, and weeks.
      • Pass Effective Since: This feature is only available if the Self-registration feature is enabled. Set the guest pass validity period by selecting one of the following options:
        • Effective from the creation time: This type of guest pass is valid from the time it is first created to the specified expiration time, even if it is not being used by any end user.
        • Effective from first use: This type of guest pass is valid from the time the user uses it to authenticate with the controller until the specified expiration time. An additional parameter (Guest Pass will expire in X days) can be configured to specify when an unused guest pass will expire regardless of use. The default is 7 days.
        • Expire guest pass if not used within [ ] days: If you want this guest pass to expire if it is unused after you generated it, type the number of days in the box (maximum value is 365 days).
      • Max Devices Allowed: This feature is only available if the Self-registration feature is enabled. Set the number of users that can share this guest pass.
        • Limited to [ ]: If you want a limited number of users to share this guest pass, click this option, and then type the number in the box.
        • Unlimited: If you want an unlimited number of users to share this guest pass, click this option.
        • Session Duration: This option is available only if the Unlimited option is enabled. Enter the session time in the Required guest to log on again after field. The session time can be set in minutes, hours, days, and weeks. This option controls the session time for devices. When the session time expires, the user must log in again. This option is enabled by default. To disable it, turn it OFF. When this feature is disabled, connected users will not be required to log in again until the guest pass expires.
      • Notification Method: This feature is only available if the Self-registration feature is enabled. Select how the guest pass must be notified to the user. For example: E-Mail, Mobile, and Mobile and E-mail.
    4. User Session

      Create Guest Access Portal - User Session

      • Session Timeout: Specify a time limit after which users will be disconnected and required to log on again.
      • Grace Period: Set the time period during which clients will not need to re-authenticate after getting disconnected from the hotspot. Enter a number (in minutes) between 1 and 14399.
  5. Click OK.
Note: You can also edit, clone and delete a guest access portal by selecting the options Configure, Clone and Delete respectively, from the Guest Access window.
Parent topic: Working with Hotspots and Portals