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Troubleshooting Basic Issues

  • 1 Reporting an Issue
  • 2 Troubleshooting Basic Issues
    • 2.1 Login Issues: Networking Devices
    • 2.2 AP Not Advertising SSID
    • 2.3 AP LED Behavior
    • 2.4 Firewall Ports to Open for RUCKUS One

Troubleshooting Basic Issues

In this section:

  1. Login Issues: Networking Devices
  2. AP Not Advertising SSID
    If an access point that you have added to your RUCKUS One account is not advertising the SSIDs that you have configured, here are some of the things you can check.
  3. AP LED Behavior
    If you believe an AP is not operating normally, checking the onboard LEDs can help you determine the AP behavior.
  4. Firewall Ports to Open for RUCKUS One

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