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MSP User Operations

  • 1 MSP User Operations
    • 1.1 MSP Customers
      • 1.1.1 Viewing MSP Customers
      • 1.1.2 Adding an End Customer
      • 1.1.3 Editing an End Customer
      • 1.1.4 Assigning MSP Administrators to Multiple End Customers
      • 1.1.5 Assigning Multiple Integrators to MSP Customers
      • 1.1.6 Assigning Multiple Installers to MSP Customers
      • 1.1.7 Resending a Customer Invitation Email
      • 1.1.8 Scheduling Firmware Update
      • 1.1.9 Deleting an MSP End Customer
      • 1.1.10 Deactivating an MSP End Customer
      • 1.1.11 Reactivating an MSP End Customer
    • 1.2 Viewing VAR Customers
    • 1.3 Managing Device Inventory
      • 1.3.1 Managing Pending AP Assets
    • 1.5 Subscriptions
      • 1.5.1 Viewing MSP Subscriptions
      • 1.5.2 Viewing and Assigning MSP Assigned Subscriptions
      • 1.5.3 Generating License Usage Report
      • 1.5.4 Activating Licenses for Managed Service Providers from the RUCKUS One Web Interface
      • 1.5.5 Licensing Compliance and Usage
        • 1.5.5.1 Managing License Compliance and Usage
    • 1.6 Tech Partners
      • 1.6.1 Logging In to RUCKUS One as an Integrator or Installer
      • 1.6.2 Adding an Integrator or Installer Account
      • 1.6.3 Viewing Integrator and Installer Accounts
      • 1.6.4 Editing an Integrator or Installer Account
    • 1.7 Configuration Template
      • 1.7.1 Adding and Managing Configuration Templates
        • 1.7.1.1 Applying a Configuration Template to an End Customer
        • 1.7.1.2 Viewing and Syncing Config Template Drifts
        • 1.7.1.3 Enforcing a Configuration Template
        • 1.7.1.4 Adding and Managing Tags
      • 1.7.2 Applying a Configuration Template Bundle
    • 1.8 Portal Settings
      • 1.8.1 Setting Up a Customer Portal
      • 1.8.2 Editing an MSP Customer Portal
    • 1.9 Administration
      • 1.9.1 Understanding Administrator Roles and Privileges
      • 1.9.2 Generating an Application Token
      • 1.9.3 Configuring Privacy Settings
      • 1.9.4 Configuring Email Notifications
      • 1.9.5 RBAC and ABAC Support
        • 1.9.5.1 Adding and Managing Custom Roles
          • 1.9.5.1.1 Management Scope for Permissions
        • 1.9.5.2 Adding and Managing a Custom Privilege Group
        • 1.9.5.3 Adding and Managing an SSO Group
        • 1.9.5.4 Adding and Managing an Administrator
      • 1.9.6 Setting Up RUCKUS One Login Access for SSO Group
        • 1.9.6.1 Configuring SAML SSO with Azure AD
        • 1.9.6.2 Enabling SSO with a Third-Party Provider
        • 1.9.6.3 Logging In Using the SSO Option
    • 1.10 Logging Out of the RUCKUS One Portal

Portal Settings

In this section:

  1. Setting Up a Customer Portal
    MSPs with valid licenses can customize their customers' portal for branding and support. Before adding a customer, you must set up the customer's portal.
  2. Editing an MSP Customer Portal
    You can edit the MSP customer portal.
Parent topic: MSP User Operations

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