Upgrading the AP Firmware Using SmartZone 100 or Virtual SmartZone Controller

You can upgrade the existing AP firmware using a SmartZone 100 controller or Virtual SmartZone.

Always back up the controller before attempting a software upgrade. If you are managing a multi-node cluster, back up the entire cluster, and then verify that the backup process has completed successfully. If you have an FTP server, back up the entire cluster and upload the backup files from all the nodes in a cluster to a remote FTP server.

Note: RUCKUS strongly recommends backing up the SmartZone 100 controller cluster before performing an upgrade. If the upgrade process fails for any reason, you can use the latest backup file to restore the controller cluster.

Note: Before beginning the upgrade, you must obtain a valid controller software upgrade file from RUCKUS Support or an authorized RUCKUS reseller.

  1. Copy the software upgrade file that you received from RUCKUS to the computer where you are accessing the controller web interface or to any location on the network that is accessible from the web interface.
  2. From the SmartZone 100 user interface, click Administration > Upgrade.

    SmartZone 100 User Interface

  3. Select the Upgrade tab.
    Under Current System Information, the controller version information is displayed.
    Note: The Upgrade History tab displays information about previous cluster upgrades.
  4. Under Upload, select Run Pre-Upgrade Validations to verify if the data migration was successful. This option allows you to verify data migration errors before performing the upgrade.
    Note: You can still upgrade even if there are data migration errors.
  5. Click Browse to select the .ximg patch file.
  6. Click Upload to upload the controller configuration to the configuration in the patch file.
    The controller uploads the file to its database, and then performs file verification. After the file is verified, the Patch for Pending Upgrade section is populated with information about the upgrade file. If data migration was unsuccessful, the following error is displayed:
    Exception occurred during the validation of data migration. Please apply the system configuration backup and contact system administrator.
  7. If the controller configuration upload was successful, perform one of the following steps:
    • Click Upgrade to start the upgrade process without backing up the current controller cluster or its system configuration.
    • Click Backup & Upgrade to back up the controller cluster and system configuration before performing the upgrade.

    When the upgrade (or backup-and-upgrade) process is complete, the controller logs you out of the web interface automatically. When the controller login page displays again, you have completed upgrading the controller.

  8. From the Smartzone 100 user interface, click Access Points.
  9. Select the zone from the list, click More, and select Change AP Firmware from the list. The Change AP Firmware dialog box is displayed. The current AP firmware version is displayed.

    Changing the AP Firmware

  10. Click Upgrade to upgrade to the new firmware version.

    Upgrading to New Firmware

  11. Click Yes. A confirmation message is displayed stating that the firmware version was updated successfully.

    Update Successful Confirmation Message

  12. Click OK.
Parent topic: Upgrading the Software