Activating a License

RUCKUS IoT Controller is a licensed product. The license model is based on a subscription. After purchasing RUCKUS IoT Controller, you are provided with a trial license that is valid for 90 days. You must purchase a subscription license based on your requirements before the expiration of the trial license. After purchasing RUCKUS IoT Controller, an email message is sent to you containing an activation code. Clicking the activation code directs you to the RUCKUS Support website. After the code is validated and attached to a device (the IoT Controller serial number), the license can be downloaded from the website.

Note: For more information on licensing, refer to the RUCKUS IoT Controller Software Licensing Guide, 2.0.0.0

Complete the following steps to activate the license.

Note: N+1 standby requires a separate Core license (similar to RUCKUS IoT Controller 1.8.x). No additional feature or Device Capacity licenses need to be purchased. The RUCKUS IoT Controller will allow unlimited device capacity on the standby controller for 30 days after a failover. You can onboard new devices in the N+1 setup, but you must ensure valid device capacity subscriptions when the controller switches back to the primary.
  1. Click the activation code in the activation email message. You are redirected to the RUCKUS Support website (harp://6a7214064c282d8ad6c44b90/pr/ORIGINAL/RUCKUS%20IoT%20Controller%20Installation%20Guide,%202.2.1.0%20MR_v1_GUID-1516362D-3B1D-46A0-A704-A2A45CB16824/support.ruckuswireless.com). Log in to the website using your credentials.
  2. Click Activate Purchase. The Activating Your Support Contact & License Code page is displayed. In the Code field, enter your activation code, and click Validate.

    Validating the License Code

  3. After the successful validation of the license code, accept the Terms and Conditions, and click Activate Purchase.

    Activating Your Support Contract and License Code

  4. Obtain the RUCKUS IoT Controller serial number in one of two ways:
    • Obtain the RUCKUS IoT Controller serial number using the RUCKUS IoT Controller console.
      1. Log in to the console of RUCKUS IoT Controller.
      2. In the RUCKUS IoT Controller Main Menu, enter 2 in the Enter Choice field to get the system details.

    RUCKUS IoT Controller Main Menu

    • To obtain the RUCKUS IoT Controller serial number using the RUCKUS IoT Controller user interface, refer to the section "Uploading the RUCKUS IoT Controller License" in the RUCKUS IoT Controller Configuration Guide.
  5. On the Associating Your License With Your Product page, enter the RUCKUS IoT Controller serial number, and click Validate Serial Number to activate the license.

    Associating the License with the Product

    After successful validation, the registration page is displayed.
  6. Select the P01-INT1-WW00 device model number and click Register Device & Bind To Right To Use.

    Registering the Device

    Your license information is displayed.

    License Information

  7. Return to the RUCKUS Support website (harp://6a7214064c282d8ad6c44b90/pr/ORIGINAL/RUCKUS%20IoT%20Controller%20Installation%20Guide,%202.2.1.0%20MR_v1_GUID-1516362D-3B1D-46A0-A704-A2A45CB16824/support.ruckuswireless.com), and click LiMAN.

    Accessing Smart License Manager (LiMAN)

  8. In the Smart License Manager (LiMAN) page, enter the serial number of the controller, and click the Download Licenses button.
    Note: The license must be uploaded to the controller.

    Downloading the License

Parent topic: Managing a License