Checking the RUCKUS One Connection Status

ICX 7150, ICX 7650, and ICX 7850 switches have an LED that indicates when the device is managed from RUCKUS One. The following table interprets the LED status. Refer to the FastIron hardware installation guide for the specific ICX switch for more information.

The show manager status command indicates when an ICX switch is managed from RUCKUS One. The Operation Status: Enabled field indicates that the ICX switch is connected to RUCKUS One, and the State: NATS CONNECTED field field indicates the ICX switch is being managed from RUCKUS One.

When the ICX switch is disconnected from RUCKUS One and managed locally, the Operation Status: Disabled, State: Disabled, and Previous State: NATS CONNECTED fields are displayed.

When "Manager mode: ACX" is displayed, the ICX device is managed by RUCKUS One. If "Manager mode: SZ" is displayed, the ICX device is managed by a SmartZone server.

The following example connects an ICX device to RUCKUS One.

ICX# manager connect

ICX# show manager status
============    MGMT Agent State Info     ===================

Manager mode: ACX
Config Status:Enabled Operation Status:Enabled
State:NATS CONNECTED         Prev State:NATS CONNECTING                  Event:ACX_HEARTBEAT_EVENT

SWR List                : None
SWR fqdn                : None
DNS List                : 
Active FQDN List        : device.qaalto.ruckuswireless.com
Backup FQDN List        : None
Active List             : None
Active List IPV6        : None
DHCP Option 43          : No
DHCP Opt 43 List        : None
Backup List             : None
Backup List IPV6        : None
Merged List             : device.qaalto.ruckuswireless.com

ACX Server Used         : device.qaalto.ruckuswireless.com
Port List               : 987
Server Port Used        : 443
SWR host                : swrqa.ruckuswireless.com
SWR discovery retry cnt : 0
SWR host retry time     : 0                                       
Query Status            : Initiated

NATS Tunnel Status -: 
Tunnel Status           : NATS CONNECTED
Websocket Port          : 4222
NATS Port               : 7681
RPCLI Status            : None
ACX Hbt Count           : 2052
ACX JWT Renew Count     : 1

Timer Status :- 
Manager Query Timer Status       : None
Manager heartbeat Timer Status   : Running
Manager JWT Renewel Timer Status : Running
  ACX JWT Renewel Time    : 2023-01-20 02:10:52

The following example disconnects the ICX device from RUCKUS Cloud.

ICX# manager disconnect 
 Disconnect Initiated..

ICX# show manager status

============    MGMT Agent State Info     ===================

Manager mode: ACX
Config Status:Enabled Operation Status:Disabled
State:DISABLED       Prev State:NATS CONNECTED Event:ACX_DISABLE_EVENT

SWR List                    : None
SWR fqdn                : None
DNS List                : 
Active FQDN List        : device.devalto.ruckuswireless.com
Backup FQDN List        : None
Active List             : 10.176.160.116
Active List IPV6        : 2620:107:90d0:ab40::116
DHCP Option 43          : No
DHCP Opt 43 List        : None
Backup List             : None
Backup List IPV6        : None
Merged List             : device.devalto.ruckuswireless.com 2620:107:90d0:ab40::116 10.176.160.116

ACX Server Used         : 
Port List               : 987
Server Port Used        : 443
SWR host                : swrqa.ruckuswireless.com
SWR discovery retry cnt : 0
SWR host retry time     : 0                                       
Query Status            : Not Initiated

NATS Tunnel Status -: 
Tunnel Status           : None
Websocket Port          : 4222
NATS Port               : 7681
RPCLI Status            : None
ACX Hbt Count           : 168
ACX JWT Renew Count     : 4

Timer Status :- 
Manager Query Timer Status       : None
Manager heartbeat Timer Status   : None
Manager JWT Renewel Timer Status : None

Refer to the show manager status command in the RUCKUS FastIron Command Reference for more information.