Password Recovery

How to Recover Admin UI Password

If you are locked out of the Cloudpath Admin UI, you can log in via SSH and use the activate-uirecovery command from the service account. This activates a temporary password for a short time period to allow you to log into the Cloudpath Admin UI and set up a new Administrator account or reset a password for an existing account.

How to Recover Service Password

If you are locked out of the service account, you can log in via SSH to a Recovery account.

Note: You must contact Cloudpath Networks to obtain a recovery password.

To receive a recovery password for the service account, you must provide the System Identifier and current Cloudpath version on your system.